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Burpee reviews

4.8 · 33 verified reviews Garden & outdoor burpee.com

Overall rating

Burpee is rated 4.8 out of 5 from 33 reviews by buyers who ordered from burpee.com.

64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Burpee

Provided by Burpee

Burpee sells tools, seeds, plants and planters.

Website
burpee.com
Category
Garden & outdoor
Replies
11 public replies

Reviews 33

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Showing 21–29 of 29 Clear filters
magda k
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Zielohe ręce

Nasiona warzyw i dwie donniczki do parapetu. Wszystko wzeszło, pomidorki już mają kwiaty. Nasiona w papierowych saszetkach z opisem, kiedy siać. dla początkującego ogrodnika bardzo przydatne.

gudo0888
Czechia CzechiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

the bench arrived assembled apart from the legs…

the bench arrived assembled apart froom the legs and the pre-drilled holes lined up exactly. Someone answered the phone on the second ring and knew the answer without putting me on hold. i asked abt assemblnig the raised planter alone and they said honestly that it needs two people, which it did. The whole thing was straightforward in a way that online shopping usually is not. Packaging was card and paper tape only, all of it recyclable, on a large and awkward item. Email support answered in full on the first reply instead of asking three questions first.

↳ Reply from Burpee

Thanks for ordering again. Repeat customers are the whole business for us. - Rosie (support)

Tasha_M
United States United States
Review provided after order fulfillment

The stainless steel trowel has a forged head…

The stainless steel trowel has a forged head rather than a pressed one, and it has not bent in clay soil. Refund was processed the same day the return was scanned, before anyone had even opened the box. I bought a second the gardening glovs pair on the strength of the first, and the second is identical in finish. no handling fee, no insurance upsell, no surprise charge at the door. pleased I took the chance

↳ Reply from Burpee

Thank you for the review and for the recommendation to your colleagues. Amira @ support

cmorris
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A rare good experience

I ordered the pressure sprayer in February and it was here in 5, in time for the first dry weekend. Returns label was already in the box, prepaid, and the refund landed in 9. The pruning saw is heavy enough not to blow over empty, which sounds obvious and almost never is. I returned one of two sizes and the refund appeared without me having to chase it once. A rare good experience.

ANIA77
Poland Poland
Review provided after order fulfillment

Four years and still sharp

Four years and still sharp.

Belmaro
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The hardwood bench has survived…

The compost bin has a hatch at the base that actually works rather than jamming on the first use. I had a query about VAT on a business order & they sorted it within the hour. The hardwood bench has survived a storm that toook a fence panel down.

↳ Reply from Burpee

Dear Belmaro, Thank you for the review and for the recommendation to your colleagues. - Marcus (support)

fewboq
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The compost bin is wide…

The loppers cut a thirty-millimetre branch without me putting my whole weight behind them. they honoured a price I had seen the day before even though it had gone up. The solar path light set has been through two winters outdoors untreated and there is no splitting or warping anywhere. They sent a replacement before I had posted the faulty one back, on trust. The compost bin is wide enough to shade a table of six and the crank has not stiffened.

Wayne H.
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The stainless steel trowel came with a…

The stainless steel trowel came with a sharpening stone and a short sheet on how to use it. The box was the right size for the contents, which is rarer than it should be. The parasol is galvanised rather than painted, so the scratches from a strimmer have not turned into rust. I needed to change the delivery address an hour after ordering and they did it without a fuss.

lucabrunner08
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

câble solide

Le câble est solide,bien tressé, et recharge mon téléphone beaucoup plus vite que l'ancien. Le service client a été aimable et réactif.