United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Not as described
The listing says 60 capsules in the tub but I counted 48 and the seal looked tampered with. Support apologised but only offered a small voucher.
↳ Reply from Jamieson Wellness
I am sorry about the duplicate charge. Our payment provider was retrying failed authorisations and double-capturing. It is fixed and your second charge was reversed on Tuesday. — Alex, Finance
- Rosie (support)
PI
pieze0715
United States
Review provided after order fulfillment
The knee support arrived well packed, with one…
The knee support arrvied well packed, with one small part already loose in its housing. No dispatch email, so the parcel turning up was a surprise.
↳ Reply from Jamieson Wellness
You are right that the stock number was wrong. The feed from our warehouse now updates every fifteen minutes rather than overnight.
Regards,
Ellie
EM
EmberPickle
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Nice
Foam roller is solid. A bit noisy squeaking on tiles.
TW
Tasha W.
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
They sent a printed sheet on how to build up…
They sent a printed sheet on how to bulid up the acupressure time from five minutes rather than twenty. They flagged that one item was delayed and offered to split the shipment at no cost. The knee support has a proper hinged stay rather than a neoprene sleeve pretending to be one. Keep doing what you are doing.
↳ Reply from Jamieson Wellness
Thank you Tasha. Thanks for the feedback on the fit guide. Comments like yours are how we built it.
RG
rachel g
Singapore
Review provided after order fulfillment
i asked whether the digital thermometer…
I asekd whether the digital thermometer interacts with a blood thinner and they told me to ask my GP rather than guessing, which is the right answer. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Would buy again tomorrow.
↳ Reply from Jamieson Wellness
Really glad the delivery window held. Our drivers deserve the credit there.
- Ollie
DE
David E.
AustriaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The posture support can be worn under a shirt…
The posture support can be worn under a shirt without showing, WHICH is the only reason I use it. I had a query about VAT on a business order and they sorted it within the hour. The cuff fits a fifty-centimetre arm, which they state, and almost nobody else does. Better than I eexpected.
↳ Reply from Jamieson Wellness
Great to hear it suits your setup. Shout if you want a second one matched to it.
- Jess
TV
turbo_viper
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Happy with seervice
I asked to chage my delievery address after ordering, and they did it in a few minutes. Wish the product page had said the tablets are large to swallow.
MH
Monika H.
Czechia
Review provided after order fulfillment
The sleep mask blocks light completely at thee…
The sleep mask blocks light completely at the bridge of the nose, which are where every other one fails. They flagged that one item was delayed and offered to split the shipment at no cost. Nothing to complain about
CO
cosmicgoose0215
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Not what I pictured
Pillow are firmer than the description led me to think, my neck wasn't happy. Support took a few days to answer but offered a return, which I'll do.
LK
Lorraine_K
United Kingdom
Review provided after order fulfillment
The tamper seal was missing from under the cap
The tamper seal was missing from under the cap. My ticket has been closed as resolved three times without anyone answering the question. It was described as third-party tested and they could not produce any certificate when asked. The order confirmation has an order number their own system does not recognise. Will not order again.
↳ Reply from Jamieson Wellness
I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance
Cookies
We use essential cookies to run the site. With your consent we'd also measure visits to improve it. Cookie policy