The API is the only tool in our stack that nobody on the team complains about. Our organic revenue is up by a third over nine months and I can trace which pages did it. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. The onboarding process has an audit log, so I can see who changed a setting and when. They have added features in response to our requests twice, and told us no, with a reason, three times. They told us honestly that a result would take two quarters, and it took two quarters.
↳ Reply from Monday.com
Thanks for the kind words. We will pass them on to the person who packed your order.
Marcus and the team
NO
noodle518
Austria
Review provided after order fulfillment
set up in one evening
Moved my customers over from a CSV, built three templates, sent my first invoice by nine. The wizard was so clear that I didn't open a help article.
MM
Meera M.
IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Painless migration
They did the data move for me when I asked, free. Checked a hundred records afterwards, all correct.
J7
jack_74
Australia
Review provided after order fulfillment
Onboarding took eleven days from contract to…
Onboarding took eleven days from contract to first report, and they did the data migration themselves . When their platform had an outage they posted a status update within minutes and a full write-up in 4. The onboarding process exports clean CSV and the column names have not changed in two years of us scripting against it. Rare to be able to say that about a supplier.
↳ Reply from Monday.com
Thanks very much. We will let the workshop know.
Regards,
Beth
W9
wout_974
BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
happy camper
Bug report sent, fixed in days, update note explained it.
PM
povo_m
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The account manager is genuinnely self-serve; my…
The account manager are genuinely self-serve; my marketing executive set up her own views without a ticket . We have expanded the contract.
ML
mattias-larsson
SwedenVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Funkar fint
laddkabeln håller hela dagen utan srtul.
↳ Reply from Monday.com
Lovely to read, thank you. See you next time.
Jess
TW
tobias-wolf
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
they fixed our tracking for free
the migration support integrates with our warehouse so the numbers in the board pack match the numbers in the tool.
C4
cathal_46
IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Does the basics beautifilly
contacts, deals, notes. It's what I need and nothing more.Paying fewer than my coffee budget.
NB
nana_b
BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
They flagged a tracking problem on our side…
They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. The API is documented with working examples and the rate limits are published rather than discovered. Reporting arrives on the second working day of the month, every month, without a reminder. Long may it continue.
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