Boden is rated 4.8 out of 5 from 96 reviews by buyers who ordered from boden.com.
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Provided by Boden
Boden sells well-cut shirts, trousers and coats.
United KingdomAsked about the drop between chdst and waist on the wool overcoat and got a reply with actual measurements for three sizes within the hour. They noticed I had ordered a duplicate by mistake and emailed to check before shipping.
United KingdomThey list the fabric weight in grams per square metre on every page, and that one detail has made me stop guessing. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all.
Czechiathe care label is printed clearly in Entlish with actual temperatures rather than six ambiguous symbols. The pacrel fitted through the letterbox, which saved me a trip to a depot.
BrazilEvery item i have had from them runs true to the measurements on the page rather than to some invented house size. they noticed i had ordered a duplicate by mistake and emailed to check before shipping. i bought the wool overcoat for a wedding WITH nine days to spare and it arrived in 5, so the panic was unnecessary. I have no criticism at all.
SwitzerlandThe care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. They told me honestly that the item would not arrive before the weekend rather than letting me hope. Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. The buttons are horn rather than moulded plastic, and there was a spare sewn into the inside of the placket .
United KingdomI orderd the cotton poplin dress in two sizes to be safe and the size guide turned out to be exact,, so the spare went back the same week with no fuss. Returns label was already in the box, prepaid, and the refund landed in 4. Pleased I took the chance.
FinlandThey sent a swatch card free when I asked which of two shades would sit better w/ navy. A missing item from a large order was shipped the same afternoon I reported it. Thannk you.
AustraliaThe quilted gilet has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. Ordered at half past eleven at night and it was on the doorstep before lunch the next day.
Thanks Lachlan! Really pleased it arrived quickly and in one piece. Enjoy it. The team
FranceEvery item i have had from them runs true to the measurements on the page rather than to some invented house size. i had a query about VAT on a business order and they sorted it within the hour. Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 8. Recommended to two friends already.
MexicoThe stitching on the merino cardigan is dense and even, with proper French seams inside rather than a raw overlocked edge. Delivery took 3, exactly as quoted, with a text the evening before. A rare good experience.
Lovely to read, thank you. See you next time. Fran and the team
