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Brilliant Earth reviews

4.6 · 58 verified reviews Jewellery & watches brilliantearth.com

Overall rating

Brilliant Earth is rated 4.6 out of 5 from 58 reviews by buyers who ordered from brilliantearth.com.

74% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Brilliant Earth

Provided by Brilliant Earth

Brilliant Earth sells fine jewellery made to order.

Website
brilliantearth.com
Category
Jewellery & watches
Replies
14 public replies

Reviews 58

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tasha w
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The signet ring is heavier in the hand than the…

The signet ring is heavier in the hand than the pictures suggest, in the good way. Click and collect was ready in two hours and the counter staff found it immediatly. The stones are set in proper claws rather than glued into a channel, and none has moved. Returns label was already in the box, prepaid, and the refund landed in 12.

Xin Koh
Singapore Singapore
Review provided after order fulfillment

Can't fault it

They repaired a clasp I had broken myself for the cost of the postage. Tracking updated properly at each scan instead of sitting on in transit for 6. Support offered to replace a lost earring from the pair at the single-earring price, which I had not thought to ask. Can't fault it.