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Dunelm reviews

4.8 · 20 verified reviews Home & kitchen dunelm.com
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Overall rating

Dunelm is rated 4.8 out of 5 from 20 reviews by buyers who ordered from dunelm.com.

4.8 20 reviews

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Dunelm

Provided by Dunelm

Dunelm sells ceramics, linen and small appliances.

Website
dunelm.com
Category
Home & kitchen
Replies
5 public replies

Reviews 20

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Showing 11–20 of 20
toastyturtle357
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

a bit smaller in person

The pedal bin is excellent but it is considerably heavier than I expected and my wrist notices by the end of a long cook. Postage was free but the delivery took well over a week on the slow service. Good set, though two of the twelve plates have a slight glaze pit on the underside. Support answered at eleven at night, which is impressive, with an answer that was not quite right. The seal is good when new; after four months it needs a firmer push than it did. Happy, with one eye on the issue.

hungry_dog
Belgium Belgium
Review provided after order fulfillment

better than the shop

I went to three big stores looking for a decent cast iron casserole and left each time disliking the price or the weight. Finally ordered one here after reading about the enamel. It arrived in a plain brown box, double wrapped in paper, with a card explaining how to heat it slowly. Beef stew on Sunday was perfect, and the lid seals really well. It is heavy, yes, but that is the point. I will leave it out on the hob permanently because it looks lovely.

Letícia_B
Brazil Brazil
Review provided after order fulfillment

nervous about switching

My old pressure cooker gave up after ten years so I was wary of changing. The 6 litre one has a clear manual and the lid locks with a proper click. First stew was done in forty minutes.

Mark W
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

mug collector

I collect handmade-style mugs. This one has a thumb rest, a slightly uneven glaze, and holds a lot of tea. Perfect.

↳ Reply from Dunelm

Hi Mark - Thank you for the review and for the recommendation to your colleagues. The team

seco_z
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

big box, small price

Got a twenty piece food storage set and expected a few lids not to fit. Every single lid matched, snaps tight and doesn't leak soup in my bag. Delivered on a Saturday morning, which is when I asked for it.

eoin_mccarthy
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The handles on the electric kettle stay cool…....

The handles on the electric kettle stay cool enough to grab without a cloth, which the listing claimed and I did not believe. The box was the right size for the contents, which is rarer than it should be. I have put the espresso grinder through a house move, a rental kitchen and two sets of tenants and it is unmarked. I needed to change the delivery address an hour after ordering and they did it without a fuss. The pedal bin is heavier than the cheap version I replaced and that weight is exactly the point. Shall be a regular

↳ Reply from Dunelm

Glad our answer was useful. Ask us anything, even the awkward questions. Thanks again, Karl

kilutife80
PT
Review provided after order fulfillment

Capa ajusta bem

Fica jusa e os botoes continuam fáceis de caregar.

jmills
United Kingdom United Kingdom
Review provided after order fulfillment

solid

Heavy, well made casserole dish.

↳ Reply from Dunelm

Glad the sizing worked out first time. That is the part we work hardest on. Fran

swiftwizard265
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

four stars because of shipping

everything aout the soup ladle and masher is great but i had to wait nine days. the tracking page was not updating at all for the first five. it arrived intact and was well packed

↳ Reply from Dunelm

Thank you for the review and for the recommendation to your colleagues. Ellie and the team

connorharrison49
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Packed properly in moulded pulp, not…

Packed properly in moulded pulp, not polystyrene, and every single piece of a sixteen-item order arrived intact. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. Everything nests properly so a twelve-piece set takes one shelf rather than three.They emailed a one-hour delivery window the morning of and hit it. I ordered the lnien duvet set on a Thursday evening and the courier left it in the porch on Saturday morning as instructed.