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Dunelm reviews

4.8 · 20 verified reviews Home & kitchen dunelm.com

Overall rating

Dunelm is rated 4.8 out of 5 from 20 reviews by buyers who ordered from dunelm.com.

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Dunelm

Provided by Dunelm

Dunelm sells ceramics, linen and small appliances.

Website
dunelm.com
Category
Home & kitchen
Replies
5 public replies

Reviews 20

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Showing 1–10 of 18 Clear filters
H. Rahman
United Arab Emirates United Arab EmiratesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

honest summary

No fuss. Ordered an ice cream scoop with a trigger release. It worked, it is metal, it did not snap. Shipping took two days.

JuliaR
Germany Germany
Review provided after order fulfillment

hält, was es verspricht

seit acht Monaten im täglichen Einsatz und keine sichtbare Abnutzung. Ich habe gleich ein zweites gekauft

Sinéad R.
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

not boring tea towels

the print is a mustard checked pattern and it looks better in the kitchen than on the prodcut photo.Absorbent after a wash too. Came folded in a paper band.

Merve
Türkiye TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

thick walls, warm hands

Stoneware soup bowls with handles. The first night I used them for leek and potato, and my haands stayed warm, soup stayed hot. Four arrvied, four intact, wrapped in paper pulp.

Megan
United Kingdom United Kingdom
Review provided after order fulfillment

a proper toastie maker

I got the toastie maket for my son who is away at university. He rang me the first week to tell me he had made four toasties in one evening. It has deep plates, non-stick that cleans with a damp cloth, and a long cable. It arrived with a handwritten note from the packer that said hope you like it. I think they took the effort to be kind.

Mark
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Gewoon goed

Alles in orde.

kiri_ngata
New Zealand New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

we replaced everything

After a flood damaged our old kitchen we had to replace pots, plates, glasses, and all sorts. I ordered a starter bundle, then after seeing the quality ordered dinnerware as well. The customer service person checked in by email to make sure everything arrived properly. Everything came on the same afternoon, labelled by box, which made unpacking easy. For a family of five, the plates are chunky enough to survive teenagers, which I appreciate.

↳ Reply from Dunelm

Thank you for taking the time to write this, it means a lot to a small team. Best wishes, Fran

paula_1979
Spain Spain
Review provided after order fulfillment

snug lids

Every lid fits first time.

Vasiliki Papadakis
Greece GreeceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

This is how it should be done

Customer service rang me back to check the hob type before dispatching,, which saved a return. everything arrived in one box rather than four separate deliveries over a week. Spare seals came in the box for the blackout curtain, which tells you they expect you to keep it rather than replace it. i asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. the knives came genuinely sharp, sharp enough that I cut myself being careless on day one. this is how it should be done.

hungry_dog
Belgium Belgium
Review provided after order fulfillment

better than the shop

I went to three big stores looking for a decent cast iron casserole and left each time disliking the price or the weight. Finally ordered one here after reading about the enamel. It arrived in a plain brown box, double wrapped in paper, with a card explaining how to heat it slowly. Beef stew on Sunday was perfect, and the lid seals really well. It is heavy, yes, but that is the point. I will leave it out on the hob permanently because it looks lovely.