wonkybiker14
United Statesarrived damaged nobody cares
The trekking pole set came apart at a glued seam after barely a season of weekend use. They took payment for an item that had been out of stock for two months. Stitching at the shoulder of the cycling helmet gave way on the third outing with a loaded pack. Will not order again.
↳ Reply from Mountain Designs
You are right and I am sorry. Telling you to claim from the courier was wrong, both as service and as law. We have refunded in full and retrained the team on who carries that risk. — Priya, Customer Care Aidan and the team