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Petit Bateau reviews

4.3 · 21 verified reviews Fashion & apparel petit-bateau.com

Overall rating

Petit Bateau is rated 4.3 out of 5 from 21 reviews by buyers who ordered from petit-bateau.com.

76% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Petit Bateau

Provided by Petit Bateau

Petit Bateau sells knitwear, outerwear and basics.

Website
petit-bateau.com
Category
Fashion & apparel
Replies
8 public replies

Reviews 21

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Showing 11–20 of 21
wild_runner
Norway Norway
Review provided after order fulfillment

Skuffende

Sengetøyet krympet to størrelser i vask på 40 grader.

↳ Reply from Petit Bateau

I am sorry. The returns address we gave you was a warehouse we left in March and the label was still in circulation. Your parcel has been found, you are refunded, and the old labels are destroyed. — Marta, Customer Service Lead

beatriz-oliveira
PT
Review provided after order fulfillment

Sementes boas

Os girassóis nasceram quase todos. ESCOpHI por causa das instruções claras no pacote!!!!

dad35
Belgium Belgium
Review provided after order fulfillment

spot on

Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. The courier note said they would leave it with the neighbour at number eleven, and they did. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening.

aisha_258
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The care LABEL is printed clearly in English…

The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. I am a hard fit through the shoulders and the cut on the denim jacket is the first one in years that has not pulled across the back. Thank you.

Giulia
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Fits well and washes well, but the pattern is…

Fits well and washes well, but the pattern are noticeably off-centre at the front seam. Packaging was fine, just an absurd amount of it for one small thjng. I like it, but the fabric creases the moment you sit down and no amount of steaming settles it.

↳ Reply from Petit Bateau

Hi Giulia, Noted on the care label. We have changed the recommended wash temperature after testing it ourselves. Regards, Priya

slim91
Malaysia MalaysiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

proper customer service

I have recommended them to four colleagues and two have since ordered the silk scarf on the strength of it. I was kept informed at every stage without being spammed. Recommended to two friends already.

↳ Reply from Petit Bateau

We appreciate you mentioning the packaging. It took us a while to get the plastic out of it.

vanessa_1970
Singapore SingaporeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

turned up early

Returns label was already in the box, prepaid, & the refund for the size I sent back landed in 3. I returned one of two sizes and the refund appeared without me hanvg to chase it once. Washed the pleated midi skirt at thirty degrees eight times now and it has not SHRUNK a millimetre against my own tape measure.

shannon f
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

exceeded expectations

i bought the wide-leg jumpsuit for a wedding with nine days to spare and it arrvied in 7, so the panic was unnecessary.

paweł
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

soldny stół

Stol jadalniany z litego drewna, zdecydowanie ciezszy niz sie spodziewalem, ale to dobrze Dostawa w dwoch paczkach, panowie wniesli na trzecie pietro bez marudzenia. Nozki dopasowane idealnie, zadnego bujania.

kelvinwong1994
Singapore SingaporeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Hems are double-turned and the thread colour…

hems are double-turned and the thread colour matches the cloth exactly, top and bottom. No plastic anywhere in the parcel, which I had asked about before ordering. Would buy again tomorrow.