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Primrose reviews

4.4 · 31 verified reviews Garden & outdoor primrose.co.uk

Overall rating

Primrose is rated 4.4 out of 5 from 31 reviews by buyers who ordered from primrose.co.uk.

58% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Primrose

Provided by Primrose

Primrose sells garden furniture and growing kits.

Website
primrose.co.uk
Category
Garden & outdoor
Replies
5 public replies

Reviews 31

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Showing 1–10 of 31
mmoore23
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I would buy again, but the parasol base is sold…

i would buy again, but the parasol base is sold separately and that is easy to miss. I had to create an account to return something, wich is irritating. Still pleased overall.

Andrea C.
Italy Italy
Review provided after order fulfillment

happy gardener

Tomato cages did the job.

Maisie J.
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

a letdown after the great reviews

I bought a wooden composter after raeding the praise on other pages - mine arrived with warped side slats that woudl not sit together, leaving gaps wide enough for a mouse. i screwed on offcuts to close them. it will do but I would not have bought it had I seen it in a shop. support was courteous and offered a small credit.

lycy1990
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The hardwood bench arrived in 9 on a pallet,…

The hardwood bench arrived in 9 on a pallet, with every panel wrapped and the fixings in a labelled bag. Customer service rang me back when they said they would, at the time they said they would. I have left the stainless steel trowel out all year and the bolts are stainless so there is no rust bleeding down the wood.

elmarienel91
South Africa South Africa
Review provided after order fulfillment

the bird feeder has taken a full summer of…

The bird feeder has taken a full summer of direct sun and the colour has not faded or chalked. No handling fee, no insurance upsell, no surprise charge at the door. The pruning saw has a forged head rather than a pressed one, and it has not bent in clay soil. Worth every penny.

ctcfzb0883
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

works well

Pruning saw is sharp, handle a bit slippery.

Ian S.
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They state the timber species and whether it is…

They state the timber species and whether it is FSC certified, with the certificate number on the page. They emailed a one-hour delivery window the morning of and hit it. The seed germinated in nine days across the whole patch rather than in patches. The gift note was handwritten and the price was left off the enclosed invoice without me asking. Built to be repaired.

colton1981
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

the swing seat sagged

The baby swing seat has a flimsy frame & it lists to one side. My child is only 12 months and it already looks tired. I stopped using it and am looking at another brand. Support suggested adjusting the ropes wich did not help.

↳ Reply from Primrose

I am sorry about the duplicate charge. Our payment provider was retrying failed authorisations and double-capturing. It is fixed and your second charge was reversed on Tuesday. — Alex, Finance Best wishes, Callum

kdimitriou0276
Greece Greece
Review provided after order fulfillment

everything arrived alive

order of twelve perennials came in a box with a wooden frame holding the pots upright . All twelve were moist and perky. I planted them the same afternoon and each has flowered.

LB
Canada Canada
Review provided after order fulfillment

answered all my questions

Beore ordering I asked which soil would suit the fruit bushes. The reply was long kind, and it suggested a mix and how deep to plant. Bushes arrived bare-root, wrapped in damp paper, and they have all leafed out.