Regret signing
I asked for a simple cancellation and was met with weeks of delay and a series of retention offers I never wanted. Meanwhile the work during the notice period was barely there. The billing continued all the way through.I would not hand these people a single payment again. The only thing consistent in this agency was how slowly they reply.
Apologies for the cancelled delivery. The slot was double-booked by our haulier and nobody told you. We have refunded the delivery charge and rebooked for Saturday with a named driver. — Hannah, Logistics - Marcus