Delivery was slow
Dress is nice but it took nearly two weeks and the tracking stopped updating for five days. Support did respond when I asked with an apology, but I neeeded it for a trip and didn't wear it.
Scotch & Soda is rated 4.2 out of 5 from 45 reviews by buyers who ordered from scotch-soda.com.
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Scotch & Soda sells knitwear, outerwear and basics.
Dress is nice but it took nearly two weeks and the tracking stopped updating for five days. Support did respond when I asked with an apology, but I neeeded it for a trip and didn't wear it.
Aucun e-mail d'expédition, le colis est arrivé par surprise. Heureusement que j'étais là.
You are right that the returns window was tight. It is now sixty days. Warmly, Lucy
They sent a swatch card free when I asked which of two shades would sit better with navy. I returned one of two sizes and the refund appeared without me having to chase it once
Thanks for ordering again. Repeat customers are the whole business for us.
Fabric is nice but one button was sewn looesly. i fxed it with a needle in two minutes.
The cadrigan is thinner than it appears online, but it layers well.
Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. The packaging was recycled card with paper tape, so the whole lot went straight in the recycling. Colour matches the photographs properly, which is raare; the mustard is actually mustard & not a washed-out beige. Already ordered a second.
The waterproof parka arrived pressed and folded in tissue, and the shoulder seams sat right where they should without any tailoring. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. The pleated midi skirt has deep pockets that fit a phone and keys without gaping, which sounds minor until you own twenty things that do not!!
smelt off chemicals and the zip broke on day one.Binned it.
Ordered a top and a skirt. The skirt is a dream and the top is a bit boxy for me. Returning the top was easy and the refund came through in five workking days.
Quality is good but not at the level I expected given the price.Seams are neat. The colour of the sweater faded a little after the second wash, so now I wash cold only tbh
Appreciate the note about the price change. We now honour the price you saw for seven days. Sam @ support