GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
no upsell pressure
The campaign strategy document has never lost data, never surprised us with a price rise, and never needed a workaround. Support answers in under an hour during business hours, and the person who answers has access to our account history. Escalation went to a named engineer rather than a queue, and the fix shipped the same week. They told us honestly that a result would take two quarters, and it took two quarters. Rare to be able to say that about a supplier.
TC
Thijs C
Netherlands
Review provided after order fulfillment
Stevige tuinhandschoenen
Goed passend, kleine naad begon na een maand los te laten. Contact met service verliep vriendelijk, nieuw paar kwam snel.
↳ Reply from Workato
Thank you Thijs. Fair point on the sizing. We have added the measured chest and sleeve length to every product page since.
DA
danaking11
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
not worth the money
Paid for the premium plan hoping for better reporting. Same limietd charts with a new logo.
↳ Reply from Workato
This should never have happened. The item left us with a safety tag through the fabric. We have replaced it, refunded you, and tagging now happens before, not after, the final inspection. — Sofia, Quality
Warmly, Anna
TK
tasha k
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Happy with the service, but our account manager…
Happy with the service, but our account manager has changed three times in a year.
VC
velvet_cat
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
okay
Works but nothing speciaaaal.
JA
jamalhill809
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The reporting dashboard has improved a lot in a…
the reporting dashboard has improved a lot in a year and still lacks a smiple way to annotate a chart. We get value from it, but we only use about a third of what we pay for. Support is knowledgeable and only available in one time zone, which hurts our US team. A fix or two away from excellent.
HR
hroberts27
United Kingdom
Review provided after order fulfillment
We moved trhee thousand URLs and lost four per…
We moved three thousand URLs and lost four per cent of traffic for 3 before it recovered above where it started.They ran a training session for our content team and sent the recording aaand a written summary afterwards....
DI
dirtyfalcon
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
our best supplier this year
The strategy document was specific to us, named our actual competitors,, and did not read like a template. They have added fdatures in response to our requests twice, and told us no, with a reason, three timex. The monthly call is thirty minutes with an agenda sent the day before and actiona circulated after.
IE
ida_eriksen
NorwayVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
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