I am very sorry. Your parcel was scanned at the wrong depot and sat there for a fortnight. A replacement went out today by courier and we have refunded the postage. — Priya, Customer Care
The team
EN
Emma N
France
Review provided after order fulfillment
Gift hit
bought trainers for my nephew's birthday & wrote the size wrong in the form. i emailed in a panic and they fixed it before dispatch. He wore them to school the next day.
ME
mellowviper609
Ireland
Review provided after order fulfillment
meh comfort
Pretty to look at but the inner seam presses on my little toe.
SA
savannah95
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
big hit with my husband
He hates shopping and hates new shoes, but he grudgingly admitted these are the comfiest he owns. Praise indeed.
MA
Maria
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
nice trainers overall
cushioning is good. White soles are already scuffed aftsr a few weeks of city walking
↳ Reply from Allen Edmonds
Fair point on the sizing. We have added the measured chest and sleeve length to every product page since.
- the team
KJ
karthik_joshi
India
Review provided after order fulfillment
Wore out quickly
Three months in and the insole has gone flat and the stitching is fraying.
↳ Reply from Allen Edmonds
You should not have had to pay return postage on a faulty item. That was a mistake by one of our team and I have refunded it with the item. — Priya, Customer Care
BC
blue_cat
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
a bargain
Cheaper than shopz neraby, and better made.
SW
swiftmoose0189
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Delivery was 10 and they included a prepaid…
Delivery was 10 and they included a prepaid return label in case the size was wrong, which it was not. Refund was processed the same day the return was scanned, before anyone had even opened the box. The wool slippers arrived in a proper box with shoe trees and a dust bag, which at this price I did not expect. I needed to change the delivery address an hour after ordering and they did it without a fuss. Still like new. Returns label was already in the box, prepaid, and the refund landed in 7.
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