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Asana reviews

4.7 · 72 verified reviews Software & SaaS asana.com

Overall rating

Asana is rated 4.7 out of 5 from 72 reviews by buyers who ordered from asana.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Asana

Provided by Asana

Asana offers a platform for small and mid-sized teams.

Website
asana.com
Category
Software & SaaS
Replies
13 public replies

Reviews 72

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L. Schmidt
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme handles our six…

The link building programme handles our six markets in one view with language and currency correct in each. They told us honestly that a result would take two quarters, and it took two quarters.

ethan_35
United States United States
Review provided after order fulfillment

they said no and explained why

Support answers in under an hour during business hours, and the person who answers has access to our account history. Our cost per acquisition has fallen by about forty per cent and they can show wich changes drove it. When their platform had an outage they posted a status update within minutes and a full write-up in 2. They ran a training session for our content team and sent the recording and a written summary afterwards. Our organic revenue is up by a third over nine months and I can trace which pages did it.

↳ Reply from Asana

Really pleased it arrived quickly and in one piece. Enjoy it. Regards, Marcus

nightowl
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

finally one source of truth

Reporting arrives on the secound working day of the month, every month, without a reminder. The migration support has an audit log, so I can see who changed a setting and when. The training session gives me the one number my board asks about without me having to build a slide.

C. Doyle
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

outage handled well

The strategy document was specific to us, named our actual competitors, and did not read like a template. The link building programme handles our six markets in one view with language and currency correct in each. The account manager gives me the one number my board asks about without me having to build a slide. Long may it continue.

↳ Reply from Asana

This is exactly what we hoped you would say about it. Thank you. Regards, Ellie

nicolabailey1974
United Kingdom United Kingdom
Review provided after order fulfillment

a real partner,not a vendor

THEY told us in the first call that two of the services we had asked for woudl not help us, & said why. The API exports clean CSV and the column names have not changed in two years of us scripting against it .

CP
United Kingdom United Kingdom
Review provided after order fulfillment

reporting we actually use

We moved three thousand URLs and lost four per cent of traffic for 3 before it recovered above where it started. The content calendar has never lost data, never surprised us with a price rise, and never needed a workaround. The link building programme is the only tool in our stack that nobody on the team complains about. I would buy this again at twice the price.

Crystal G.
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

training that landed

our cost per acquisition has fallen by about forty per cent and they can show wich changes drove it. the billing portal caught a competitor's pricing change before our commercial team did. they have added features in response to our requests twice, and told us no, with a reason, three times.

Amirul K
Malaysia MalaysiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The link building programme has an audit log,…

The link building programme has an audit log, so i can see who changed a setting and when. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. They told us in the first call that two of the services we had asked for would not help us, and said why. They told us honestly that a result would take two quarters, and it took two quaretrs. The API is documented with working examples and the rate limits are published rather than discovered.

fixerupper_m
Canada Canada
Review provided after order fulfillment

board pack writes itself now

the migration support is the only tool in our stack that nobody on the team complains about. They flagged a trakcing problem on our side that had been costing us data for months and fixed it without charging. Best decision we maaaade this year.

maisie_taylor
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They told us honestly that a reuslt woudl take…

They told us honestly that a result would take two quarters, and it took two quarters. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Worth the retainer.