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Asana reviews

4.7 · 72 verified reviews Software & SaaS asana.com

Overall rating

Asana is rated 4.7 out of 5 from 72 reviews by buyers who ordered from asana.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Asana

Provided by Asana

Asana offers a platform for small and mid-sized teams.

Website
asana.com
Category
Software & SaaS
Replies
13 public replies

Reviews 72

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Showing 1–10 of 72
mumof3_l
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

simple to give the agency access

Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. When their platform had an outage they posted a status update within minutes and a full write-up in 3. The reporting dashboard handles our six markets in one view with language and currency correct in each. Recommended to two peers already.

vurudone524
United States United States
Review provided after order fulfillment

cancelled a product, refunded fairly

We cancelled a secound prodcut mid-term and they prorated the refund without an argument. Our cost per acquisition has fallen by about forty per cent and they can show wich changes drove it. We have expanded the contract.

kakir
Türkiye TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Güzel kitap

Köşeleri bükülmeden özenle sarılmış geldi. Hediye için birebir.

lazyboi
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The account manager exports clean CSV and the…

The account manager exports clean CSV, and the column names have not changed in two years of us scripting against it. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Our team actually likes using it.

FuzzyLlama
PTVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Bom atendimento

Tive uma dúvida sobre o prazo e responderam numa hora. A encomenda chegou um dia antes do previsto.

fernanda_98
Mexico Mexico
Review provided after order fulfillment

migration with no drama

They refused an upsell twice because our volumes did not justify it. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. Onboarding took eleven days from contract to first report, and they did the data migration themselves. Long may it continue.

L. White
United Kingdom United Kingdom
Review provided after order fulfillment

The analytics integration has never lost data,…

The analytics integration has never lost data, never surprised us with a price rise, and never needed a workaround. The client portal gives me the one number my board asks about without me having to build a slide. Contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. I would buy this again at twice the price.

Eliška K
Czechia CzechiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

the audit our developers could use

The implementation consultant knew our industry and corrected two assumptions we had been working from for years. The strategy document was specific to us, named our actual competitors, and did not read like a template. Renewed without hesitation.

Craig H.
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

the reporting dashboard exports clean csv and…

The reporting dashboard exports clean CSV and the column names have not changed in two years of us scripting against it. The support desk caught a competitor's pricing change before our commercial team did. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. Our organic revenue is up by a third over nine months and I can trace which pages did it. The support desk has never lost data, never surprised us with a price rise, and never needed a workaround. Reporting arrives on the second working day of the month, every month, without a reminder.

Lieke G.
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Dikke aanrader

Ik had weinig verwachting van een goedkope blender, maar hij maalt ijs zonder moeite. na drie weken nog geen rare geluiden.