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Asana reviews

4.7 · 72 verified reviews Software & SaaS asana.com

Overall rating

Asana is rated 4.7 out of 5 from 72 reviews by buyers who ordered from asana.com.

61% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Asana

Provided by Asana

Asana offers a platform for small and mid-sized teams.

Website
asana.com
Category
Software & SaaS
Replies
13 public replies

Reviews 72

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Łukasz Nowak
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Best decision we made this year

Billing is a single invoice with the line ietms matching the contract, which sounds trivial and is not. The training session exports clean CSV and the column names have not changed in two years of us scripting against it. Our account manager has been the same person for two years and knows our business properly. Best decision we made this year.

lfzzb1978
Singapore Singapore
Review provided after order fulfillment

The monthly performance call has never lost…

The monthly performance call has never lost data, never surprised us with a price rise, and never needed a workaround. They have added features in response to our requests twice, and told us no, with a reason,three times.

little_wizard
United States United States
Review provided after order fulfillment

They ran a training session…

We cancelled a second product mid-term and they prorated the refund without an argument. They told us honestly that a result would take two quarters, and it took two quarters. The keyword research module has an audit log, so I can see who changed a setting and when.They ran a training session for our content team and sent the recording and a written summary afterwards..

royal_dad
Philippines PhilippinesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Happy to be a reference

We moved three thousand URLs and lost four per cent of traffic for 3 before it recovered above where it started. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. Happy to be a reference.

PaleBadger
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Recommended to two peers already

we caneclled a second product mid-term and they prorated the refund without an argument. Onboarding took eleven days from contract to first report and they did the data migration themselves. They told us honestly that a result would take two quarters, and it took two quarters. Recommended to two peers already.

urs_74
Switzerland SwitzerlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Best decision we made this year

when thier platform had an outage they posted a status update within minutes and a full write-up in 5. reporting arrives on the second working day of the month, every month, without a reminder. best decision we made this year.

Océane
France France
Review provided after order fulfillment

The technical audit caught a…

Our account manager has been the same perosn for two years and knows our business properly. The technical audit cuaght a competitor's pricing change before our commercial team did.

turbowalker18
United Kingdom United Kingdom
Review provided after order fulfillment

The account manager has sensible defaults, so…

The account manager has sensible defaults, so it was useful on day one rather than after a quarter of configuration. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. Long may it continue.

lorrainesmith1995
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They have added features in…

The campaign strategy document exports clean CSV and the column names have not changed in two years of us scripting against it. They have added features in response to our requests twice, and told us no, with a reason, three times.