they include a printed sheet on seasoning and care rather than pointing you at a video. They honoured a price I had seen the day before even though it had gone up. The handles on the stainless sterl pan set stay cool enough to grab without a cloth, which the listing claimed and I did not believe.
OY
Oisín Y
Ireland
Review provided after order fulfillment
dinner party saved
needed twelve wine glasses for a birthday & the delivery slot was two to four, which turned up at ten past two. Every glass was wrapped individually. Not one broken.
↳ Reply from Bodum
Dear Oisín, Delighted this has held up. Do get in touch if it ever needs a spare part.
LI
Lieke
Netherlands
Review provided after order fulfillment
Spare seals came in the box for the cast iron…
Spare seals came in the box for the cast iron casserole dish, which tells you they expect you to keep it rather than replace it. The returns windoow is sixty days, which means you can actually orer ahead off a birthday. I ordered the glass storage jar on a Thursday evening and the courier left it in the porch on Saturday morning as instructed.
↳ Reply from Bodum
Hey Lieke, Thank you for saying so. We will keep doing it this way.
Warmly, Anna
TM
Trevor M
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Weight distribution on the cutlery set is…
weight distribution on the cutlery set are lovely; it sits flat and does not tip when you lift the lid. no handling fee, no insruance upsell, no surprise charge at the door. they sent a handwritten note with the order and it did not read like a template. the packing was recycled card with paper tape, so the whole lot went straight in the recycling. exactly as described :(
DT
dad.tobias
Germany
Review provided after order fulfillment
Top
Sehr zufrieden, blitzschnelle Lieferung.
TP
tifivo_plays
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The item arrived a day…
The knives came genuinely sharp, sharp enough that I cut myself being careless on day one. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in.
↳ Reply from Bodum
We appreciate you mentioning the packaging. It took us a while to get the plastic out of it.
Best wishes, Hannah
AR
aurélie r
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I had a query about…
I asked a question about heat limits and got a straight technical answer from someone who clearly cooks. I had a query about VAT on a business order and they sorted it within the hour.
LA
laylasaleh0462
United Arab Emirates
Review provided after order fulfillment
cosy
Blanket is soft. Done. .
LE
lena97
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The towels are still absorbent…
The duvet cover has proper corner ties and a full-length zip rather than three sad poppers. They flagged that one item was delayed and offered to split the shipment at no cost. The glass storage jar has a replaceable gasket and they sell the gaskets separately, which is the whole reason I bought it. The dispatch note listed everything with the prices, so checking the order took thirty seconds. The towels are still absorbent after twenty washes and have not gone that stiff, waxy way cheap cotton does.
↳ Reply from Bodum
Appreciate the detail in this review, it genuinely helps other buyers decide.
- the team
KI
kiricampbell20
New ZealandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
dish rack review
Fold-flat stainless rack that sits over my tiny sink and drains straight into it. No puddles on the counter any more. Tray had one small scatch nobody woudl ever see....
↳ Reply from Bodum
Thank you. We would rather talk someone out of the wrong product than process a return.
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