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Bonobos reviews

4.6 · 76 verified reviews Fashion & apparel bonobos.com

Overall rating

Bonobos is rated 4.6 out of 5 from 76 reviews by buyers who ordered from bonobos.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Bonobos

Provided by Bonobos

Bonobos sells well-cut shirts, trousers and coats.

Website
bonobos.com
Category
Fashion & apparel
Replies
20 public replies

Reviews 76

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Showing 11–20 of 52 Clear filters
Hannah
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A keeper

Washed the wide-leg jumpsuit at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. Everything arrived in one box rather than four sepaarate deliveries over a week. I have recommended them to four colleagues and two have since ordered the linen shirt on the strength of it. Returns label was already in the box, prepaid, and the refund landed in 8. A keeper.

Owen
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

A rare good experience

no stiff finish on the fabric, so it did not need two washes before it was wearable. nothing rattled in transit bceause everything was individually wrapped rather than thrown in loose.a rare good experience.

gelida
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Very happy custmer

Colour matches the photographs properly, which is rare; the mustard is actually mustard, and not a washed-out beige. They honoured a price I had seen the day before even though it had gone up. I have recommended them to four colleagues and two have since ordered the tailored blazer on the strength of it. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Very happy customer.

J. Murphy
United Kingdom United Kingdom
Review provided after order fulfillment

The quilted gilet arrived pressed and folded in…

The quilted gilet arrived pressed and folded in tissue, and the shoulder seams sat right where they should without any tailoring. Email support answered in full on the first reply instead of asking three questions first. returns label were already in the box, prepaid, and the refund for the size I sent back landed in 5. support replied in under twenty minutes on a Saturday

sara_luca
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Come da descrizione

Niente da dire.

Ahmet A
Türkiye TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The cotton poplin dress came…

The knit has not bobbled where my bag strap sits, which killed the last three jumpers I owned. I had a query about VAT on a business order and they sorted it within the hour. The cotton poplin dress came with a small bag of matching thread and two spare buttons, which is the sort of thing that buys loyalty.

Tanja V
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Danke

Sehr netter Kundenservice

Carlo_K
Philippines Philippines
Review provided after order fulfillment

The driver waited while I…

The stitching on the merino cardigan is dense and even, with proper French seams inside rather than a raw overlocked edge. The driver waited while I checked the box for damage, which has never happened before.

divya_85
India India
Review provided after order fulfillment

Bought one for my sister too

Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. I asked a slightly stupid question and got a kind, clear answer rather than a copy-and-paste. Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 4. Bought one for my sister too.

Pauline
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The corduroy shirt came with…

the silk scarf has deep pockets that fit a phone and keys without gaping, which sunds minor until you own twenty things that do not... i have orderd eight times now and nothing has ever gone wrong, which is the highest compliment i can pay. the corduroy shirt came with a small bag off matching thread and two spare buttons, which is the sort of thing that buys loyalty.

↳ Reply from Bonobos

Really glad the delivery window held. Our drivers deserve the credit there. - Ravi