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Bonobos reviews

4.6 · 76 verified reviews Fashion & apparel bonobos.com

Overall rating

Bonobos is rated 4.6 out of 5 from 76 reviews by buyers who ordered from bonobos.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Bonobos

Provided by Bonobos

Bonobos sells well-cut shirts, trousers and coats.

Website
bonobos.com
Category
Fashion & apparel
Replies
20 public replies

Reviews 76

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rafael
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Fit is spot on, although the inside seams are…

Fit is spot on, althouuugh the inside seams are overlocked rather than finished and you can feel them against the skin. I was offerd a credit note rather than a refund and had to ask twice for the refund. Solid rather than special.

Inès
France France
Review provided after order fulfillment

good quality, odd sizing

The pleated midi skirt is well made and I have worn it a lot but the buttons have started to loosen and I have tightened two already. Returns are free but only to a drop-off point six miles away . Comfortable and smart, although it haas already bobbled slightly after three wears where my seatbelt crosses.

↳ Reply from Bonobos

Inès, thank you. You are right about the instructions. A written version in English now ships in every box.

henna
Finland Finland
Review provided after order fulfillment

Kaunis kqsvi

Tuli tuoreena ja hyvin pakattuna, mutta kaksi lehteä katkesi matkalla. Eplyi sittemmin

runnergirl_a
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

No complaints aobut the item itself; the…

No complaints about the item itself; the postage cost nearly as much as the garment which stung. The checkout added a handling fee that was not shown on the basket page.

↳ Reply from Bonobos

Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it. The team

luis m
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

no stiff finish on the…

I asked for the sleeves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. The parcel fitted through the letterbox, wich saved me a trip to a depot. The knit has not boobbled where my bag strap sits, which killed the last three jumpers I owned. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. No stiff finish on the fabric, so it did not need two washes before it was wearable.

george80
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

ALMOST perfect

decent for the money but the stitching at the pocket corners are single-stitched where it ought to be reinforced. Everything was correct although the box had clearly been opened and retaped somewhere. Fabric is excellent the zip is not; it needds two hands and a bit of patiecne. Returns portal needed an order number in a format that does not match the one on my invoice. A small fix away from five stars.

↳ Reply from Bonobos

Thank you for the four stars and for telling us why it was not five. That is the useful part. - the team

hunter
United States United States
Review provided after order fulfillment

The cut is good and the cloth is good, but one…

The cut is good and the cloth is good, but one of the buttons was already loose when it arrvied and I had to resew it. It all worked out, but the stock level on the site said eleven and the item was actually back-orderd. Still pleased overall.

↳ Reply from Bonobos

You are right about the instructions. A written version in English now ships in every box. Nina

lazy_comet
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

nice prodcut, slow delivery

The quilted gilet arrvied in good order but the colour swatch on the website is clearly photographed in brighter light than mine. The invoice was a photograph of a printed receipt rather than a document. I am pleased with it, though I had to chase the dispatch email for two days before anything moved.

adavis
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

exactly as described

They sent a swatch card free when I asked which of two shades would sit better with navy. Returns label was already in the box, prepaid, and the refund landed in 4. Exactly as described.

↳ Reply from Bonobos

Really glad the delivery window held. Our drivers deserve the credit there. Sophie, customer care

knight776
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

fine, eventually

The corduroy shirt is lovely and well made, but the sizing runs a full size small through the bust and nothing on the page warns you. Returns portal needed an order number in a format that does not match the one on my invoice.

↳ Reply from Bonobos

Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it. Anna from the shop team