BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Fit is spot on, although the inside seams are…
Fit is spot on, althouuugh the inside seams are overlocked rather than finished and you can feel them against the skin. I was offerd a credit note rather than a refund and had to ask twice for the refund. Solid rather than special.
IN
Inès
France
Review provided after order fulfillment
good quality, odd sizing
The pleated midi skirt is well made and I have worn it a lot but the buttons have started to loosen and I have tightened two already. Returns are free but only to a drop-off point six miles away . Comfortable and smart, although it haas already bobbled slightly after three wears where my seatbelt crosses.
↳ Reply from Bonobos
Inès, thank you. You are right about the instructions. A written version in English now ships in every box.
HE
henna
Finland
Review provided after order fulfillment
Kaunis kqsvi
Tuli tuoreena ja hyvin pakattuna, mutta kaksi lehteä katkesi matkalla. Eplyi sittemmin
RA
runnergirl_a
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
No complaints aobut the item itself; the…
No complaints about the item itself; the postage cost nearly as much as the garment which stung. The checkout added a handling fee that was not shown on the basket page.
↳ Reply from Bonobos
Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it.
The team
LM
luis m
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
no stiff finish on the…
I asked for the sleeves to be checked before dispatch after a previous shop sent me two left cuffs, and they actually did it and said so in the note. The parcel fitted through the letterbox, wich saved me a trip to a depot. The knit has not boobbled where my bag strap sits, which killed the last three jumpers I owned. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. No stiff finish on the fabric, so it did not need two washes before it was wearable.
GE
george80
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
ALMOST perfect
decent for the money but the stitching at the pocket corners are single-stitched where it ought to be reinforced. Everything was correct although the box had clearly been opened and retaped somewhere. Fabric is excellent the zip is not; it needds two hands and a bit of patiecne. Returns portal needed an order number in a format that does not match the one on my invoice. A small fix away from five stars.
↳ Reply from Bonobos
Thank you for the four stars and for telling us why it was not five. That is the useful part.
- the team
HU
hunter
United States
Review provided after order fulfillment
The cut is good and the cloth is good, but one…
The cut is good and the cloth is good, but one of the buttons was already loose when it arrvied and I had to resew it. It all worked out, but the stock level on the site said eleven and the item was actually back-orderd. Still pleased overall.
↳ Reply from Bonobos
You are right about the instructions. A written version in English now ships in every box.
Nina
LC
lazy_comet
PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
nice prodcut, slow delivery
The quilted gilet arrvied in good order but the colour swatch on the website is clearly photographed in brighter light than mine. The invoice was a photograph of a printed receipt rather than a document. I am pleased with it, though I had to chase the dispatch email for two days before anything moved.
AD
adavis
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
exactly as described
They sent a swatch card free when I asked which of two shades would sit better with navy. Returns label was already in the box, prepaid, and the refund landed in 4. Exactly as described.
↳ Reply from Bonobos
Really glad the delivery window held. Our drivers deserve the credit there.
Sophie, customer care
KN
knight776
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
fine, eventually
The corduroy shirt is lovely and well made, but the sizing runs a full size small through the bust and nothing on the page warns you. Returns portal needed an order number in a format that does not match the one on my invoice.
↳ Reply from Bonobos
Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it.
Anna from the shop team
Cookies
We use essential cookies to run the site. With your consent we'd also measure visits to improve it. Cookie policy