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Bonobos reviews

4.6 · 76 verified reviews Fashion & apparel bonobos.com

Overall rating

Bonobos is rated 4.6 out of 5 from 76 reviews by buyers who ordered from bonobos.com.

68% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Bonobos

Provided by Bonobos

Bonobos sells well-cut shirts, trousers and coats.

Website
bonobos.com
Category
Fashion & apparel
Replies
20 public replies

Reviews 76

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A. Banerjee
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I am 5'3" and the petite length on the wool…

I am 5'3" and the petite length on the wool overcoat meant no hemming, which has never happened to me online before. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. The returns window is sixty days, which means you can actually order ahead of a birthday.

ShaneB
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The silk scarf came with a small bag of…

The silk scarf came with a small bag of matching thread and two spare buttons, which is the sort of thing that buys loyalty. Someone answered the phone on the second ring and knew the answer without putting me on hoold.A keeper lol

loganevans1976
United States United States
Review provided after order fulfillment

the knit has not bobbled…

Every item I have had from them runs true to the measurements on the page rather than to some invented house size. A missing item from a large order was shipped the same afternoon I reported it. The silk SCARF has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. Email support answered in full on the first reply instead of asking three questions first. The knit has not bobbled where my bag strap sits, which killed the last three jumpers I owned.

cedric08
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Peau transformée

Commande passée un dimanche soir, voici mon retour apres quelques semaines d'utilisation. Le sérum a nettement amélioré ma peau en trois semaines, c'est visible. Le shampoing est doux, mes cheveux sont brillants et le flacon dure longtemps. Délai annoncé respecté à la journée pres. Un échange de taille s'est fait sans histoire, nouveau colis en quatre jours. J'ai commandé une seconde foiis pour offrir. Expédition rapide, le jour même de la commande. Le retour a été simple, remboursé en cinq jours. Un petit mot manuscrit dans le colis, ca fait plaisir. Content de mon achat, voilà tout.

chloe_1986
France France
Review provided after order fulfillment

Nothing to complain about

the buttons are horn rather than moulded plastic, and there was a spare sewn into the inside of the placket - They flagged that one item was delayed and offered to split the shipment at no cost. Nothing to complain about.

elena g
Spain SpainVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Sérum estupendo

después de un mes noto mejoría en la piel. Envase comodo, con dosificador que funciona. Lo recomiendo a quien tenga la piel apagada...

UltraDad
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

This is how it should be doneeee

I bought the cotton poplin dress for a wedding with nine days to spare and it arrived in 6, so the panic was unnecessary. they honoured a price I had seen the day before even though it had gone up. the wool overcoat has deep pockets that fit a phone and keys without gaping, wich sounds minor until u own twenty things that do not. this is how it should be done. .

↳ Reply from Bonobos

Great to hear it suits your setup. Shout if you want a second one matched to it. - the team

Randy C.
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They sent a swatch card…

elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. The box was the right size for the contents, which is rarer than it should be. They sent a swatch card free when I asked which of two shades would sit better with navy.

xXVojtaXx
Czechia Czechia
Review provided after order fulfillment

The waterproof parka haaaas survived a toddler, a…

The waterproof parka has survived a toddler, a dog and a tumble dryer I was not supposed to use, and it still looks presentable. Packed well enough that the box could have been kicked down a flight of stairs. Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. Five stars without hesitation.

homebody
Italy ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

This is how it should be done

I ordered the linen shirt on a Sunday night and it was hanging in my wardrobe by Tuesday lunchtime. The courier note said they would leave it with the neighbour at number eleven, and they did. This is how it should be done.