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Brilliant Earth reviews

4.6 · 58 verified reviews Jewellery & watches brilliantearth.com

Overall rating

Brilliant Earth is rated 4.6 out of 5 from 58 reviews by buyers who ordered from brilliantearth.com.

74% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Brilliant Earth

Provided by Brilliant Earth

Brilliant Earth sells fine jewellery made to order.

Website
brilliantearth.com
Category
Jewellery & watches
Replies
14 public replies

Reviews 58

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Showing 11–20 of 58
Conor
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Support offered to replace a lost earring from…

Support offered to replace a lost earring from the pair at the single-earring price which I had not thought to ask. The driver waited while I checked the box for damage which has never happened before. Nothing but good things to say.

ella_evans
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

super stylish

Rose gold plating on a stainless steel case; no tarnish after months. The date window is clear.

tracy c
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They honoured a price I…

I have bought three things from them now and the finish has been identical on all three. They honoured a price I had seen the day before even though it had gone up.

↳ Reply from Brilliant Earth

Really pleased it arrived quickly and in one piece. Enjoy it. Best wishes, Tom

rileywilson23
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Pleasant surprise

the gold tone isn't BRASSY. i woore it with sillver pieces and it didn't clash.

↳ Reply from Brilliant Earth

Thank you for the five stars. Enjoy the first wash, it only gets softer. Beth, customer care

rrwoz120
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

okay for the price

Earrings are light and pretty but the poss are thin and bend easily.

Leon G
Germany Germany
Review provided after order fulfillment

Packaging was lovely

Everything comes in an recycled box with a cloth cover and a care leaflet. Gift receipts tucked searately.

olivia b
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Fast replies

I asked whether the chain coyld be shortened. Done within a day at no cost. Wow

↳ Reply from Brilliant Earth

Thanks for the kind words. We will pass them on to the person who packed your order. Beth, customer care

owen21
United Kingdom United Kingdom
Review provided after order fulfillment

No green finger

No green finger.

Tobias S.
Germany Germany
Review provided after order fulfillment

she said yes

Ring was in the box a week before I proposed. The stone catches light like crazy, and the band was resized for free when her finger turned out a size smaller than I guessed.

jollyfisher1995
Mexico MexicoVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Nice gift

Arrived beautifully boxed though the tag on the box showed the price. I caught it in time.