Emily_T
United KingdomUnexpectedly pleasant
Don't often say that about business software.
Overall rating
ClickUp is rated 4.5 out of 5 from 96 reviews by buyers who ordered from clickup.com.
60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About ClickUp
Provided by ClickUp
ClickUp offers a platform for small and mid-sized teams.
- Website
- clickup.com
- Category
- Software & SaaS
- Replies
- 23 public replies
Reviews 96
United KingdomVerena B.
AustriaOur accouunt manager has been the same person…
Our account manager has been the same person for two years and knows our business properly.The API is documented with working examples and the rate limits are published rather than discovered.
marta_munoz
Spainhoneztly impressed
I tried to break the import with a messy file and it flagged every problem row with a clear message instead of crashing.
emberraven
United Kingdomsupport live chat is good
Short wait, helpful agent, fixed my permission problem while I was on the line.
matthias_21
Germanyfinally one source of truth
They ran a training session for our content team and sent the recording and a written summary afterwards. The keyword research module exports clean CSV and the column names have not changed in two years of us scripting against it. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not.
rapid_bear
Mexicofits our workflow
We're a small architecture practice. Phases, deadlines, stakeholder comments. Everything stays traceable.
K. David
Francethey told us what not to buy
The API is the onlyy tool in our stack that nobody on the team complains about. Reporting arrives on the second working day of the month, every month, without a reminder. They have earned the renewal.
Chloé B
FranceThe tchnical audit has an audit log, so I can…
The technical audit has an audit log, so I can see who changed a setting and when. the support desk has sensible defaults, so it was usefful on day one rather than after a quarter of configuration. Escalation went to a named engineer rather than a queue, and the fix shipped the same week. When their platform had an outage they posted a status update within minutes and a full write-up in 5. recommended to two peers already.
PawełB
Polandlive in eleven days
We moved three thousand URLs and lost four per cent of traffic for 7 before it recovered above where it started. The audit found eleven issues , ranked by impact with effort estimates, and our developers could act on it directly. Our account manager has been the same person for two years and knows our business properly. Best decision we made this year.
noah-morgan
United Kingdomworth the upgrade
Moved from the free tier when I hit the contact limit. The jump in price were modest and I've adedd automations that earn it back every month.