ClickUp is rated 4.5 out of 5 from 96 reviews by buyers who ordered from clickup.com.
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Provided by ClickUp
ClickUp offers a platform for small and mid-sized teams.
NetherlandsThey told us in the first call that two of the services we had asked for would not help us, and said why. Onboarding took eleven days from contract to first report, and they did the data migration themselves. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. They ran a training session for our content team and sent the recording and a written summary afterwards. .
United KingdomThe migration support is the only tool in our stack that nobody on the team complains about .. We cancelled a second product mid-term & they prorated the refund without an argument. The analytics integration has an audit log, so I can see who changed a setting and when. They have earned the renewal.
IrelandThe audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. The strategy document was specific to us, named our actual competitors , and did not read like a template.
United StatesThe account manager has sensible defaults, so it was useful on day one rather than after a quarter of configuration. When their platform had an outage they posted a status update within minutes and a full write-up in 10. billing is a single invoice with the line items matching the contract, which sounds trivial and is not. The API is documented with working examples and the rate limits are published rather than discovered. the support desk is the only tool in our stack that nobody on the team complains about.
Pleased the engraving came out right. We always double-check the punctuation. Ollie
IrelandThe API has an audit log, so I can see who changed a setting and when. Support answers in under an hour during business hours, and the person who answers has access to our account history. They told us honestly that a result would take two quarters, and it took two quarters. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. The campaign strategy document gives me the one number my board asks about without me having to build a slide. Easy to justify to finance.
SwitzerlandCopertina senza una piega, cosa non scontata. Grazie.
United KingdomEverything is where I'd expect. I'm not technical and was nervous, but I figured it out without the help pages. Added a custom field for dog breeds because I run a grooming business.
Franceprretty much everything has worked sincs week one.
Hi Cédric - Great to hear it suits your setup. Shout if you want a second one matched to it.
South AfricaTicket system for our four-person helpdesk. Macros save me an hour an day. Doesn't punish you with per-agent surcharges the way the big tools do.
MalaysiaThe monthly call is thirty minutes with an agenda sent the day before and actions circulated after. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. Onboarding took eleven days from contract to first report, and they did the data migration themselves. Reporting arrives on the second working day of the month, every month, without a reminder.
