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ClickUp reviews

4.5 · 96 verified reviews Software & SaaS clickup.com

Overall rating

ClickUp is rated 4.5 out of 5 from 96 reviews by buyers who ordered from clickup.com.

60% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About ClickUp

Provided by ClickUp

ClickUp offers a platform for small and mid-sized teams.

Website
clickup.com
Category
Software & SaaS
Replies
23 public replies

Reviews 96

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ugpr49
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

confusing

Settings buried everywhere. My staff gave up and went back to email.

↳ Reply from ClickUp

I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance Best wishes, Callum

sdiaz
Spain Spain
Review provided after order fulfillment

Mal acabado

El mubele llegó con un arañazo visible en un lateral. Me ofrecieron un pequeño descuento en vez de cambiarlo. no era lo que quería, la verdad tbh

↳ Reply from ClickUp

I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance Regards, Ellie

poppymoore0196
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

too many bugs

Notifications are duplicated, drag and drop breaks, and the calendar shows wrong times. It's a promising idea that needs polish.

↳ Reply from ClickUp

I am sorry your ticket was closed while you were waiting. An automation closed anything quiet for five days, which was a bad rule. It is switched off and I am dealing with your case personally. — Owen, Support Lead Mark

fisher2001
Canada Canada
Review provided after order fulfillment

support is hit and miss

Two replies were useful. The third took six days and didn't answer my question. Dashboard keeps logging me out as well.

↳ Reply from ClickUp

I am sorry. The engraving was spelled wrong because we work from a typed field and nobody proofed it. We are remaking it at no cost and a second person now checks every personalisation. — Nadia, Workshop Warmly, Hannah