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Cotswold Outdoor reviews

4.5 · 48 verified reviews Sports & outdoors cotswoldoutdoor.com

Overall rating

Cotswold Outdoor is rated 4.5 out of 5 from 48 reviews by buyers who ordered from cotswoldoutdoor.com.

56% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Cotswold Outdoor

Provided by Cotswold Outdoor

Cotswold Outdoor sells outdoor clothing and equipment.

Website
cotswoldoutdoor.com
Category
Sports & outdoors
Replies
15 public replies

Reviews 48

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noodle.wei
Canada Canada
Review provided after order fulfillment

not great

Cheap feel , returned.

↳ Reply from Cotswold Outdoor

You should not have had to pay return postage on a faulty item. That was a mistake by one of our team and I have refunded it with the item. — Priya, Customer Care Priya

Mia W
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

let down

Bought a pair of shin guards for my son's football season. After three matches the strap hook-and-loop lost grip, and one guard cracked at the edge. At that price I expected them to last at least a term. The shop replied that it was normal wear and did not offer a replacement. I'm buying another brand now, which stings.

↳ Reply from Cotswold Outdoor

I am sorry. The engraving was spelled wrong because we work from a typed field and nobody proofed it. We are remaking it at no cost and a second person now checks every personalisation. — Nadia, Workshop Thanks again, Karl

davide_59
Italy Italy
Review provided after order fulfillment

Poca cura

Il pacco era sporco e senza protezioni, il vaso e arrivato scheggiato.

↳ Reply from Cotswold Outdoor

This is on us. The item was packed by a temporary member of staff on their first day without a final check. Your refund was processed this morning and I have rewritten the packing checklist. — Tom, Operations