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Fortnum & Mason reviews

4.4 · 80 verified reviews Food & drink fortnumandmason.com

Overall rating

Fortnum & Mason is rated 4.4 out of 5 from 80 reviews by buyers who ordered from fortnumandmason.com.

66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Fortnum & Mason

Provided by Fortnum & Mason

Fortnum & Mason sells small-batch food and drink from independent makers.

Website
fortnumandmason.com
Category
Food & drink
Replies
21 public replies

Reviews 80

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Showing 51–60 of 80
gymrat1995
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

liked it

Hot chocolate flakes melt fast and tase dark. Wanted more in the bag .

Dosfacem
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

would recommend to anyone who likes ginger

Crystallised ginger, soft, hot, rolled in sugar. i'm using it in baking and also just eating it at my desk.

skater.bruno
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Ceegou voando

fiz o pedido na segunda e na quarta o entregador já tava na porta....

↳ Reply from Fortnum & Mason

Really pleased it arrived quickly and in one piece. Enjoy it. Kind regards, Ellie

TD
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Can't fault it

ive ordered four times since the spring: tinned fish , a few pastas, jam. Everything has matched the descriptions, and the one time something was out of stock they emailed before dispatch with a swap that cost less . That kind of honesty keeps me coming back.

↳ Reply from Fortnum & Mason

Glad our answer was useful. Ask us anything, even the awkward questions. - the team

O. Clarke
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

disappointed

Bread arrived hard as a brick.

↳ Reply from Fortnum & Mason

This is on us. The item was packed by a temporary member of staff on their first day without a final check. Your refund was processed this morning and I have rewritten the packing checklist. — Tom, Operations Kind regards, Sophie

Kavomken
Sweden Sweden
Review provided after order fulfillment

dyr frakt

Inget att anmärka på varan men frakten motsvarar nästan en tredjedel av priset.

↳ Reply from Fortnum & Mason

Kavomken, thank you. Appreciate the note about the price change. We now honour the price you saw for seven days. Greg, customer care

tractor0585
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The chocolate has four ingredients and you can…

the chocolate has four ingredients and you can taste all of them. packed well enough that the box could of been kicked down an flight of stairs

wmurray21
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Puzzle costaud

Le puzzle est bien découpé les pièces sont épaisses et ne se plient pas. J'ai posé une question avant d'aheter on m'a répondu dans l'herue. Ça valait le coup d'essayer.

↳ Reply from Fortnum & Mason

Thanks for the feedback on the fit guide. Comments like yours are how we built it. Best wishes, Mark

xXDudeXx
PTVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

as described...

Dried chillies were fragrant. A few had gone brittle.

dpewmif1981
Brazil BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Livro maravilhoso

Chegou lacrado, capa sem dobra. Li em duas noites, não consegui largaaar.