Front is rated 4.5 out of 5 from 20 reviews by buyers who ordered from front.com.
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Provided by Front
Front offers tools for product and support teams.
CanadaWe moved three thousand URLs and lost four per cent of traffic for 4 before it recovered above where it started. The support desk has sensible defaults, so it was useful on day one rather than after a quarter of configuration. Reporting arrives on the second working day of the month, every month, without a reminder. We have expanded the contract.
United KingdomThe content calender has an audit log, so I can see whooo changed a setting and when. contract was two pages, plain English, with a thirty-day notice period and no auto-renewal trap. the keyword research module caught a competitor's pricing change before our commercial team did.
United KingdomThey flagged a trakcing problem on our side that had been costing us data for monyhs and fixed it without charging. Support answers in under an hour during business hours, and the person that answers has access to our account history.
Malaysiacheap to begin, then every useful feature is an add-on. By the time id added reminders & the portal I was paying trpile. Then my data export was locked behind yet another upgrade.
Sincere apologies for the wrong item twice over. Two product codes in our system differed by one digit. They have been renamed and your correct item is on its way, with the postage refunded. — Chloe, Warehouse Manager Regards, Priya
CanadaThey told us in the first call that two of the services we had asked for would not help us, and said why. Our organic revenue is up by a third over nine months and I can trace which pages did it.
South AfricaThe account manager is powerful and the learning curve meant only two of our five users actually use it. Pleased overall, but we had to chase the first report and it arrived 4 late. Would recommend with caveats
Thank you for the feedback on the app. The account requirement has been removed in the latest version. Regards, Katie
United Kingdomour account manager has been the same person for two years and knows our business properly. the miration support has never lost data never surprised us with a price rise and never needed a workaround. the reporting dasbboard has an audit log,so i can see who changed a setting and when. best decision we made this year.
ItalyThe campaign strategy document lets me schedule a report to a distribution list, which has removed a standing job from my week. The training session has never lost data, never surprised us w/ a price rise, and never needed a workaround. The campaign strategy document has an audit log, so I can see that changed a setting and when. We moved three thousand URLs and lost four per cent of traffid for 5 before it recovered above where it started. They flagged a tracking problem on our side that had been costing us data for months and fixed it without charging. The API is documented with working examples and the rate limits are published rather than discovered. Happy to be a reference. Happy to be a reference.
Lovely to read, thank you. See you next time. Lucy, customer care
AustraliaThe billing portal integrates with our warehouse so the numbers in the board pack match the numbers in the tool. The API lets me schedule a report to a distribution list which has removed a standing job from my week. The strategy document was specific to us, named our actual competitors, and did not read like a template.Reporting arrives on the second working day of the month, every month, without a reminder . The support desk exports clean CSV and the column names have not changed in two years of us scripting against it. We have expanded the contract. Would onboard with them again tomorrow.
This is exactly what we hoped you would say about it. Thank you. Sophie from the shop team
TürkiyeThe implementation consultant knew our industry and corrected two assumptions we had been working from for years. The analytics integration is the only tool in our stack that nobody on the team complains about. No notes.
