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Front reviews

4.5 · 20 verified reviews Software & SaaS front.com

Overall rating

Front is rated 4.5 out of 5 from 20 reviews by buyers who ordered from front.com.

65% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Front

Provided by Front

Front offers tools for product and support teams.

Website
front.com
Category
Software & SaaS
Replies
7 public replies

Reviews 20

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Lynn Mills
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Best decision we made this year

our account manager has been the same person for two years and knows our business properly. the miration support has never lost data never surprised us with a price rise and never needed a workaround. the reporting dasbboard has an audit log,so i can see who changed a setting and when. best decision we made this year.

rustyviper
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The billig portal integrates with our…

The billing portal integrates with our warehouse so the numbers in the board pack match the numbers in the tool. The API lets me schedule a report to a distribution list which has removed a standing job from my week. The strategy document was specific to us, named our actual competitors, and did not read like a template.Reporting arrives on the second working day of the month, every month, without a reminder . The support desk exports clean CSV and the column names have not changed in two years of us scripting against it. We have expanded the contract. Would onboard with them again tomorrow.

↳ Reply from Front

This is exactly what we hoped you would say about it. Thank you. Sophie from the shop team

mustafa29
Türkiye Türkiye
Review provided after order fulfillment

No notes

The implementation consultant knew our industry and corrected two assumptions we had been working from for years. The analytics integration is the only tool in our stack that nobody on the team complains about. No notes.