Every time I turn over, creqk. I tightened every bolt, even added felt strips between slats, and still cannot sleep without noise. A bed should not complain about being slept on. Support suggested the same fixes I had done already.
↳ Reply from home24
I am very sorry. Your parcel was scanned at the wrong depot and sat there for a fortnight. A replacement went out today by courier and we have refunded the postage. — Priya, Customer Care
Mark from the shop team
PF
plumber.federica
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Review provided after order fulfillment
Refund took twelve weeks and only came after a…
Refund took twelve weeks and only came after a formal complaint.They have changed their story three times about where the parcel is. The extending dining set arrived with no fixings at all and the shop posted the wrong pack twice.
↳ Reply from home24
I am sorry. The restocking fee was applied by an old rule in our returns software that should have been removed last year. It has been refunded along with your original postage. — Marcus, Customer Care
Regards,
Priya
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