total letdown
Was told the watch would be a day dispatch, nothing for two weeks, then a note saying out of stock. The refund hit my account quickly, to be fair. But I'd arranged this as a surprise and had to scramble. Kept me waiting and refused to give any real date. I'd think twice before ordering again.
I am sorry your ticket was closed while you were waiting. An automation closed anything quiet for five days, which was a bad rule. It is switched off and I am dealing with your case personally. — Owen, Support Lead