Martin B
United Kingdombilling frustration
Charged twice in one month. Sorted eventually, but I had to chase.
Overall rating
Monday.com is rated 4.8 out of 5 from 69 reviews by buyers who ordered from monday.com.
65% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About Monday.com
Provided by Monday.com
Monday.com offers a platform for small and mid-sized teams.
- Website
- monday.com
- Category
- Software & SaaS
- Replies
- 17 public replies
Reviews 69
United Kingdomrileyjones2006
AustraliaSingle sign-on worked first time & the role…
Single sign-on woorked first time and the role permissions are granular enough to give an agency read-only access.
MD
Netherlandstweede bestdlling
Dit is mijn tweede bestelling in een half jaar en de kwaliteit is hetzelfde gebleven.
trevortremblay0922
CanadaThey refused an upsell twice because our… !
They refused an upsell twice because our volumes did not justify it. Support answers in under an hour druing business hours, and the person who answers has access to our account history. The training session is the only tool in our stack that nobody on the team complains about. Happy to be a reference.
↳ Reply from Monday.com
Lovely to read, thank you. See you next time. - Aidan (support)
naknisel
ItalyThey told us in the first call that two of the…
They told us in the first call that two of the services we had asked for would not help us, and said why The migration support has never lost data, never surprised us with a price rise, and never needed a workaround. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. Our account manager has been the same person for two years and knows our business properly. The monthly call is thirty minutes with an agenda sent the day before and actions circulated after. The account manager gives me the one number my board asks abt without me having to build a slide.
Lucas Michel
Franceapi that just wroks
The implementation consultant knew our industry and corrected two assumptions we had been wroking from for years. They flagged an tracking problem on our side that had been costing us data for months and fixed it without charging. Escalation went to a named engineer rather than a queue, and the fix shipped the same week. Our team actually likes using it.
yyho1972
United Statesreplaced three spreadsheets
the keyword research module replaced three spreadsheets, and a weekly meeting.
↳ Reply from Monday.com
Thanks for ordering again. Repeat customers are the whole business for us. The team
Jean-Philippe M.
Canadafair
Prcie went up an little at renewal but they emailed me a month ahead & explained why. Fine by me .
Ana S.
PT
Móvel robusto
armário em madeira, sólido, todos os furos coincidem. Montámos os dois em cerca de uma hora haha
olivia d
United KingdomPerfect for scheduling field crews
We have eight people out on jobs. The map view and day plan keep everyone synced, and the customer gets a message when the engineer is on the way. Complaints fell noticeably.