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NP Digital reviews

4.2 · 9 verified reviews Marketing agency npdigital.com
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Overall rating

NP Digital is rated 4.2 out of 5 from 9 reviews by buyers who ordered from npdigital.com.

4.2 9 reviews

67% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About NP Digital

Provided by NP Digital

NP Digital offers search, social and content marketing.

Website
npdigital.com
Category
Marketing agency
Replies
1 public reply

Reviews 9

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Showing 1–9 of 9
Sunita S
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

We have expanded the contract

The API handles our six markets in one view with language and currency correct in each. We cancelled an second product mid-term, and they prorated the refund without an argument. They have added features in response to our requests twice and told us no, with a reason, three times. Our cost per acquisition has fallen by about forty per cent and they can show which changes drove it. The billing portal has never lost data, never surprised us with a price rise, and never needed a workaround.We have expanded the contract.

bee.pablo
Spain Spain
Review provided after order fulfillment

Do the job

trfafiic is up, leads are up a little. Honest aout what they can and can't control.

RustyBuilder
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

did the boring stuff

Redirects, schema, page speed, sitemaps. Nobody wants to do it and they did it without being asked.

doscereku_z
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The monthly performance call has a critical bug…

The monthly performance call has a critical bug we reported eight months ago that is still open. The API regularly shows different numbers in two places in the same interface. The strategy document was clearly a template with our company name substituted in. Onboarding was quoted at three weeks and we were still not live after 7. Avoid for anything business-critical.

B. Howard
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Renewed without hesitation

The API replaced three spreadsheets and a weekly meeting. Renewed without hesitation.

↳ Reply from NP Digital

Thank you. We would rather talk someone out of the wrong product than process a return. Mark, customer care

c0lin_
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Rare to be able to…

The monthly call is thirty minutes w/ an agenda sent the day before and actions circulated after. They flagged a tracking proglem on our side that had been costing us data for months and fixsd it without charging. Nothing to improve from our side. Rare to be able to say that about a supplier.

Ximena S
Mexico Mexico
Review provided after order fulfillment

calidad

Playeras de algodón grueso, no se transparentan. después de varios lavados siguen iugal.

Charlotte W.
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Long may it continue

single sign-on worked first time and the role permissions are granular enough to give an agency read-only access. Onboarding took eleven days from contract to first report, and they did the data migration themselves. The audit found eleven issues, ranked by impact with effort estimates, and our developers could act on it directly. The migration support handles our six markets in one view with language and currency correct in each. The client portal is the only tool in our stack that nobody on the team complains about. Our team actually likes using it. Long may it continue.

savannahdavis624
United States United States
Review provided after order fulfillment

No notes

Our organic revenue is up by a third over nine months and I can trace which pages did it. Reporting arrives on the second working day off the month, every month, without a reminder. No notes.