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Pottery Barn Kids reviews

4.7 · 77 verified reviews Kids & baby potterybarnkids.com

Overall rating

Pottery Barn Kids is rated 4.7 out of 5 from 77 reviews by buyers who ordered from potterybarnkids.com.

70% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Pottery Barn Kids

Provided by Pottery Barn Kids

Pottery Barn Kids sells babywear, toys and nursery goods.

Website
potterybarnkids.com
Category
Kids & baby
Replies
21 public replies

Reviews 77

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HungrySurfer
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The stair gate fits but the pressure fittings…

The stair gate fits but the pressure fittings mark the paintwork. Delivery took 7 rather than the two to three days quoted at checkout. Pleased overall, although support took 5 to confirm that a spare strap was available.

↳ Reply from Pottery Barn Kids

Thanks for your patience on the refund. Our processing now runs daily rather than weekly. Kind regards, Ollie

birgit_23
Germany Germany
Review provided after order fulfillment

Schöne Vase

Die Vase sieht in echt schoner aus als auf dem Foto und ist sauber verarbeitet. Der Kundendienst war freundlich und schnell

↳ Reply from Pottery Barn Kids

Thank you for noting the pilling. We have moved that line to a longer staple yarn. Rob, customer care

fenevun_official
Switzerland Switzerland
Review provided after order fulfillment

bunk bed ladder

We ordered a set of safety guards for a bunk bed. They fit well and feel secure, and my son can't roll out. Installation needed two people and a lot of patience as the instructions were short. The shop's support talked me through the tricky bracket over the phone, which was kind. One star off only for the confusing instructions.

↳ Reply from Pottery Barn Kids

This is exactly what we hoped you would say about it. Thank you. Callum

emmatremblay0682
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The muslin square pack works well; the straps,…

The muslin square pack works well; the straps, however, are awkward to adjust once the child is in it. The parcel was left at a collection point without anyone asking me first.

ashley
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

snack cups

Snack cup with a lid that stops the spills, mostly. If you shake it hard, a few crumbs get out. Toddler is happy and it's dishwasher safe.

↳ Reply from Pottery Barn Kids

Glad the sizing worked out first time. That is the part we work hardest on. Mark and the team

nuk3g4r3
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Rundum zufrieden

nach zwei Wochen im Gebrauch hier meine ehrliche Meinung. in zwei Werktagen da, die Sendungsverfolgung war genau. Das ist SCHON meine dritte Bestellung hier und es läuft immer zuverlässig. das ist mal eine erfreuliche Erfahrung.

↳ Reply from Pottery Barn Kids

Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it. Beth @ support

nikhil_75
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

good value

Does the job well enough.

amenon
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

bathtime sorted

Baby bath with a stand fits our tiny bathroom. Drain plug works well the stand feels stable. The padded insert is thin so I added a folded towel for comfort.

↳ Reply from Pottery Barn Kids

Thanks for your patience on the refund. Our processing now runs daily rather than weekly. Tom, customer care

dwayne_24
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

not quite as roomy

The playmat is cosy and thick, with a nice print the baby stares at. I thought it'd be bigger though. It's about the size of two bath towels. Fine for tummy time, not enougb room for toys and a sibling at the same time. The mat wipes clean easily, and im glad it has no smell.

barbjohnson80
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

love the backpack

Toddler backpack with a safety harness strap.Size is perfect for her little shoulders. The harness clip is a bit stiff for me to operate but she doesnt notice.

↳ Reply from Pottery Barn Kids

Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens. The team