United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The stair gate fits but the pressure fittings…
The stair gate fits but the pressure fittings mark the paintwork. Delivery took 7 rather than the two to three days quoted at checkout. Pleased overall, although support took 5 to confirm that a spare strap was available.
↳ Reply from Pottery Barn Kids
Thanks for your patience on the refund. Our processing now runs daily rather than weekly.
Kind regards, Ollie
B2
birgit_23
Germany
Review provided after order fulfillment
Schöne Vase
Die Vase sieht in echt schoner aus als auf dem Foto und ist sauber verarbeitet. Der Kundendienst war freundlich und schnell
↳ Reply from Pottery Barn Kids
Thank you for noting the pilling. We have moved that line to a longer staple yarn.
Rob, customer care
FO
fenevun_official
Switzerland
Review provided after order fulfillment
bunk bed ladder
We ordered a set of safety guards for a bunk bed. They fit well and feel secure, and my son can't roll out. Installation needed two people and a lot of patience as the instructions were short. The shop's support talked me through the tricky bracket over the phone, which was kind. One star off only for the confusing instructions.
↳ Reply from Pottery Barn Kids
This is exactly what we hoped you would say about it. Thank you.
Callum
EM
emmatremblay0682
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The muslin square pack works well; the straps,…
The muslin square pack works well; the straps, however, are awkward to adjust once the child is in it. The parcel was left at a collection point without anyone asking me first.
AS
ashley
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
snack cups
Snack cup with a lid that stops the spills, mostly. If you shake it hard, a few crumbs get out. Toddler is happy and it's dishwasher safe.
↳ Reply from Pottery Barn Kids
Glad the sizing worked out first time. That is the part we work hardest on.
Mark and the team
NU
nuk3g4r3
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Rundum zufrieden
nach zwei Wochen im Gebrauch hier meine ehrliche Meinung. in zwei Werktagen da, die Sendungsverfolgung war genau. Das ist SCHON meine dritte Bestellung hier und es läuft immer zuverlässig. das ist mal eine erfreuliche Erfahrung.
↳ Reply from Pottery Barn Kids
Thanks for telling us about the smell on arrival. That finish has been changed and the new stock does not have it.
Beth @ support
N7
nikhil_75
IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
good value
Does the job well enough.
AM
amenon
IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
bathtime sorted
Baby bath with a stand fits our tiny bathroom. Drain plug works well the stand feels stable. The padded insert is thin so I added a folded towel for comfort.
↳ Reply from Pottery Barn Kids
Thanks for your patience on the refund. Our processing now runs daily rather than weekly.
Tom, customer care
D2
dwayne_24
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
not quite as roomy
The playmat is cosy and thick, with a nice print the baby stares at. I thought it'd be bigger though. It's about the size of two bath towels. Fine for tummy time, not enougb room for toys and a sibling at the same time. The mat wipes clean easily, and im glad it has no smell.
BA
barbjohnson80
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
love the backpack
Toddler backpack with a safety harness strap.Size is perfect for her little shoulders. The harness clip is a bit stiff for me to operate but she doesnt notice.
↳ Reply from Pottery Barn Kids
Thank you for the honest review. You are right that the delivery estimate was optimistic, and we have changed it on the site to reflect what actually happens.
The team
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