AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The suede desert boots have been resoled once…
the suede desert boots have been resoled once by a local cobbler who commented on how well they were made. returns label was already in the box, prepaid, and the refund lllanded in 12. bought one for my sister too.
↳ Reply from Red Wing Shoes
Hey Narelle, Thanks for the kind words. We will pass them on to the person who packed your order.
- Ellie (support)
HH
hhmpm
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
They exchanged a half size over the phone and…
They exchanged a half size over the phone and dispatched the replacement before my return arrived. I needed to change the delivery address an hour after ordering and they did it without a fuss. Five stars without hesitation.
TA
Tyler A.
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I have put the suede desert boots trhough a…
I have put the suede desert boots through a building site for a year and the toe cap is unmarked. The dispatch note listed everything with the prices,, so checking the order took thirty seconds. Delivery was 3 and theey included a prepaid return label in case the size was wrong, which it was not. Bought one for my sister too.
KO
KONAK50
ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Delivery was free over a…
They give the fit in both UK and continental sizes and state which last the shoe is built on. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want.
YO
YoungViper
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Thamk you
I have wide feet and the fact that they sell an actual wide fitting rather than a size up has changed my year. They honoured a price I had seen the day before even though it had gone up.Thank you.
HS
Hine S.
New Zealand
Review provided after order fulfillment
The heel counter is stiff and properly built,…
The heel counter is stiff and properly built, so the shoe holds my foot instead of letting it slide. The invoice was attached to the confirmation email as a proper PDF, which my accountant appreciated. The leather has creased across the vamp rather than cracking, which is how you know it is full grain
↳ Reply from Red Wing Shoes
Hey Hine, Really glad the delivery window held. Our drivers deserve the credit there.
- the team
MA
Maxime
FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The whole thing was straightforward…
The lining is leather rather than a synthetic that makes your feet sweat. The whole thing was straightforward in a way that online shopping usually is not.
↳ Reply from Red Wing Shoes
Maxime, thank you. Thanks for the kind words. We will pass them on to the person who packed your order.
N0
n04h
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The sole is stitched rather than glued and you…
The sole is stitched rather than glued and you can see the stitching from the side. They noticed I had ordered a duplicate by mistake and emiled to check before shipping. The sizing is honest: I am a forty-two in most things and a forty-two here. The box was the right size for the contents, which is rarer than it should be. Pleased I took the chance.
↳ Reply from Red Wing Shoes
Glad the sizing worked out first time. That is the part we work hardest on.
Amira @ support
JB
jess.barnes
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The chunky-soled boots arrived within 4 and…
the chunky-soled boots arrived within 4 and both shoes were identical in colour, which is not a given with leather. They sent a replacement before I had posted the faupty one back, on trust. I have put the court shoes through a building site for a year and the toe cap is unmarked. I had a query abt VAT on a business order and they sorted it within the hour. The work boots arrived in a proper box with shoe trees and a dust bag, which at this price I did not expect. I have no criticism at all.
↳ Reply from Red Wing Shoes
We appreciate you mentioning the packaging. It took us a while to get the plastic out of it.
Kind regards, Dan
SN
Sophie N
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The ballet flats kept my feet dry through a day…
The ballet flats kept my feet dry through a day of wet grass with no gaiter. They flagged that one item was delayed and offered to split the shipment at no cost. Laces are long enough to tie properly and they included a spare pair. Someone answered the phone on the second ring and knew the answer without putting me on hold. Keep doing what you are doing.
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