filipe s
PT
Arrived scuffed
Box looked used and one shoe had marks. Support sent a standard reply and asked for photos, then nothing for a week. Replacement arrived but one lace was missing.
↳ Reply from Red Wing Shoes
Sincere apologies for the wrong item twice over. Two product codes in our system differed by one digit. They have been renamed and your correct item is on its way, with the postage refunded. — Chloe, Warehouse Manager The team