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Reiss reviews

4.8 · 99 verified reviews Fashion & apparel reiss.com

Overall rating

Reiss is rated 4.8 out of 5 from 99 reviews by buyers who ordered from reiss.com.

64% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Reiss

Provided by Reiss

Reiss sells well-cut shirts, trousers and coats.

Website
reiss.com
Category
Fashion & apparel
Replies
19 public replies

Reviews 99

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llama.florian
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Je rachète

Déjà ma deuxième commmande.

deshawnstewart35
United States United States
Review provided after order fulfillment

arrived next day

Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Click and collect was ready in two hours and the counter staff found it immediately. returns label was already in the box, prepaid, and the refund for the size I sent back landed in 7. They told me honestly that the item would not arrive before the weekend rather than letting me hope.

cadams
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

faster than promised

the lining is cupro rather than the usual slippery polyester, so it does not cling in warm weather. No handling fee, no insurance upsell, no surprise chrge at the door. i asked for the sleeves to be checked before dispatch aftr a previous shop sent me two left cuffs, and they actually did it and said so in the note. they noticed I had ordered a duplicate by mistake and emailed to check before shipping. The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols. delivery took 2, exactly as quoted, with a text the evening before.

hiker.alison
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

superb packaging

Elastic in the waistband is a wide woven band rather than a thin rolled cord, so it has not twisted in the wash. I returned one of two sizes and the refund appeared without me having to chase it once. Packaging was a recycled card box, no plastic at all, and the whole thing went in the paper recycling. Exactly as described.

↳ Reply from Reiss

Thanks for ordering again. Repeat customers are the whole business for us. - the team

tasha_80
United States United States
Review provided after order fulfillment

The tailored blazer has survived a toddler, a…

the tailored blazer has survived a toddler, a dog and a tumble dryer i was not supposed to use, and it still looks presentable - delievery was free over a sensible threshold rather than one calculated to make you add something you do not want. i orderd the ribbed knit jumper in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss. exactly what i hoped for.

dusty_gran
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

ARRIVED in two days

I have recommemded them to four colleagues & two have since ordered the wide-leg jumpsuit on the strength of it. Email support answered in full on the first reply instead of asking three questions first. The buttons are horn rather than moulded plastic, & there was a spare sewn into the inside of the placket. I have no criticism at all.

velvet_comet
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The collar on the ribbed knit jumper holds its…

The collar on the ribbed knit jumper holds its shape after washing becuase there is a proper fused interlining in there. The parcel fitted through the letterbox, which saved me a trip to a depot. Five stars without hesitation.

l4d0
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

my new favourite thing

Colour matches the photographs properly, which is rare; the mustard is actually mustard and not a washed-out beige. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. They sent a swatch card free when I asked which of two shades would sit better with NAVY.

SW
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

best I have owned

I bought the linen shirt for a wedding with nine days to spae and it arrvied in 3, so the panic was unnecessary. They emailed a one-hour delivery window the morning of and hit it. Bought one for my sister too.

Beth
United Kingdom United Kingdom
Review provided after order fulfillment

finally, something built to last

the care label is printed clearly in english with actual temperatures rather than six ambiguous symbols. i had a query about vat on a busineess oredr and they sorted it within the hour