They told me honestly that…
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. They told me honestley that the item would not arrive before the weekend rather than letting me hope.
Reiss is rated 4.8 out of 5 from 99 reviews by buyers who ordered from reiss.com.
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Reiss sells well-cut shirts, trousers and coats.
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. They told me honestley that the item would not arrive before the weekend rather than letting me hope.
They list the fabric weight in grams per square metre on every page, and that one detail has made me stop guessing. Packed well enough that the box coullld have been kicked down a flight off stairs. Packaging was a recycled card box, no plastic at all, and the whole thing went in the paper recycling. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. Washed the wide-leg jumpsuit at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure.
Zip runs smotohly from end to end with one hand and does not catch on the storm flap. Everything arrived in one box rather than four separate deliveries over a week. The knit has not bobbled wehre my bag strap sits, which killed the last three jumpers I owned. Very happy customer.
The care label is printed clearly in English with actual temperatures rather than six ambiguous symbols.I needed to change the delivery address an hour after ordering and they did it without a fuss.
Thanks Lauren! Thanks very much. We will let the workshop know. Ravi and the team
asked about the drop between chest and waist on the wide-leg jumpsuit and got a reply with actual measurements for three sizes wtihin the hour. tracking updated properly at each scan instead of sitting on in transit for 10. they sent a swatch card free when i asked wich of two shades woudl sit better with navy. nothing to complain about
I have recommended them to four colleagues and two have since ordered the merino cardigan on the strength of it.. They sent a replacement before I had posted the faulty one back, on trust. The stitching on the cotton poplin dress is dense and even, with proper French seams inside rather than a raw overlocked edge. Everything arrived in one box rather than four separate deliveries over a week. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening.
I ordered the pleated midi skirt on a Sunday night and it was hanging in my wadrrobe by Tuesday lunchtime. A missing item from a large order was shipped the same afternoon I reported it. Would buy again tomorrow.
i am a hard fit through the shoulders and the cut on the wide-leg jumpsuit is the first one in years that has not pulled across the back. i was kept informed at every stage without being spammed. they sent a swatch card free when i asked which of two shades woudl sit better with navy. recommended to two friends already
Colour matches the photographs properly, which is rare; theee mustard is actually mustard and not a washed-out beige.. They noticed I had orderd a duplicate by mistake and emailed to check before shipping!!!
No stiff finish on the fabric, so it did not need two washes before it was wearable. They emailed a one-hour delivery window the morning of and hit it. They let me swap a size over the phone while the parcel was still at the depot and it went out the same evening. The dispatch note listed everything with the prices, so checking the order took thirty seconds. Very happy customer.
Appreciate the detail in this review, it genuinely helps other buyers decide. Josh, customer care