United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Zip runs smoothly from end…
I have recommended them to four colleagues and two have since ordered the corduroy shirt on the strength of it. Delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. Zip runs smoothly from end to end w/ one hand and does not catch on the storm flap.
MA
markusbauer0966
AustriaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Stabiles Regal
Das Regal war in vierzig Minuten nach Anleitung aufgebaut und steht an der Wand fest und stabil. Die angegebene Lieferzeit wurde auf den Tag genau eingehalten. Eine gute Überraschung, danke.
↳ Reply from Reiss
Thanks for trusting a shop you had not used before. We do not take that lightly.
- Ravi
ME
meganbailey1995
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The pleated midi skirt has deep pockets that…
The pleated midi skirt has deep pockets that fit a phone and keys without gaping, which sounds minor until you own twenty things that do not. returns label was already in the box, prepaid, and the refund landed in 12. I am a hard fit through the shoulders and the cut on the jersey t-shirt three-pack is the first one in years that has not pulled across the back. the box was the right size for the contents, which is rarer than it should be. Washed the merino cardigan at thirty degrees eight times now and it has not shrunk a millimetre against my own tape measure. nothing but good things to say!!!
MI
michaelmurphy860
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Nothing to complain about
Hems are double-turned and the thread colour matches the cloth exactly, top and bottom. The packaging was recycled card with paper tape, so the whole lot went straight in the recycling. Every item I have had from them runs true to the measurements on the page rather than to some invented house size. The whole thing was straightforward in a way that online shopping usually is not. Asked about the drop between chest and waist on the jersey t-shirt three-pack and got a reply with actual measurements for three sizes within the hour. Nothing to complain about.
BI
biscuit75
United Kingdom
Review provided after order fulfillment
Bought one for my sister too
The buttons are horn rather than moulded plastic, and there was a spare sewn into the inside off the placket. Click and collect was READY in two hours and the counter staff found it immediately. They sent a swatch card free when I asked which of two shades would sit better with navy. The item arrived a day earlier than the estimate, which is the right direction for an estimate to be wrong in. Bought one for my sister too
↳ Reply from Reiss
Thank you for saying so. We will keep doing it this way.
- the team
CD
Ciarán D.
IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Refund were processed the same…
Hems are double-turned and the thread colour maatches the cloth exactly, top and bottom. refund was processed the same day the return was scanned, before anyone had even opened the box.
DE
Degellemnus
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
recommended to two friends already
Returns label was already in the box, prepaid, and the refund for the size I sent back landed in 14. Customer service rang me back when they said they would, at the time they said they would. Recommended to two friends already.
ME
mengike
NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Prima koop
Gewoon goed.
SU
SuperSailor
Australia
Review provided after order fulfillment
I ordered the linen shirt…
I am a hard fit through the shoulders and the cut on the qujlted gilet is the first one in years that has not pulled across the back. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. I ordered the linen shirt in two sizes to be safe and the size guide turned out to be exact, so the spare went back the same week with no fuss.
VJ
vjehmg74
India
Review provided after order fulfillment
I am 5'3" and the petite length on the merino…
i am 5'3" and the petite length on the merino cardigan meant no hemming which has never happened to me online before. The gift note was handwritten and the price was left off the enclosed invoice without me asking. Hems are double-turned and the thread colour matches the cloth exactly top and bottom. The returns window is sixty days, which means you can actually order ahead of a birthday. The knit has not bobbled where my bag strap sits, which killed the last three jumpers I owned.
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