TP-Link is rated 4.3 out of 5 from 82 reviews by buyers who ordered from tp-link.com.
63% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by TP-Link
TP-Link sells monitors, keyboards and smart-home gear.
AustriaMein Fazit nach einem Monat: nicht gut. Eine Woche lang keinerlei Nachricht. Die Rücksendung hat mich fast so viel gekostet wie der Artikel.
I am very sorry. Your parcel was scanned at the wrong depot and sat there for a fortnight. A replacement went out today by courier and we have refunded the postage. — Priya, Customer Care Warmly, Sophie
AustraliaThe speaker is much quieter than the specs suggest and distorts at about three quarters volume. Setup was eaaaasy, but I cant enjoy music on it.
Apologies for the leak. Those bottles were packed upright in a box designed for them to lie flat. We have changed the box, replaced your order and refunded the items it ruined. — Ben, Dispatch Amira and the team
FinlandI wanted to love the noise cancelling headphones because I'd read reviews of similar ones and they sounded perfect for flights, Mine arrived with one ear cup not producing any sound at all. I contacted the shop that evening, a reply came three days later asking for a video of the fault. Sent it. Another four days of silence, then a request for the same video. By then my trip was over and I bought a pair at the airport. The refund did arrive in the end, but no apology and no real explanation of what went worng with the pair.
I apologise for the silence. We lost a week of tickets during a help desk migration, yours among them. Your refund is paid and we have a daily reconciliation now so nothing can disappear again. — Owen, Support Lead Warmly, Fran
United KingdomBattery swelled after three months and pushed the back panel off. The refund was short by the original postage, which they are obliged to return.
This should never have happened. The item left us with a safety tag through the fabric. We have replaced it, refunded you, and tagging now happens before, not after, the final inspection. — Sofia, Quality Best wishes, Ollie
