jtwells
United StatesGood quality, shipping a bit slow
Jacket quality is better than I expected for the price. Shipping took 9 days to Ohio, longer than the estimate, but tracking was accurate the whole way.
White Stuff reviews
Overall rating
White Stuff is rated 4.2 out of 5 from 27 reviews by buyers who ordered from whitestuff.com.
63% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
About White Stuff
Provided by White Stuff
White Stuff sells clothing for women and men.
- Website
- whitestuff.com
- Category
- Fashion & apparel
- Replies
- 6 public replies
Reviews 27
United StatesMara K.
United KingdomFits exactly as the size guide says
Ordered the wide-leg trousers in two sizes expecting to send one back. The size guide was spot on, so the second pair went back unopened. Refund landed in four days.
↳ Reply from White Stuff
Thanks Mara, glad the size guide did its job. Enjoy the trousers!
Sanne
NetherlandsWrong colour sent, refund took weeks
I ordered the sage green knit and received a grey one. The return was free but the refund took almost three weeks and I had to chase support twice.
↳ Reply from White Stuff
Hi Sanne, we're sorry. A picking error sent the wrong colour and a payment provider delay held your refund. We fixed the label mix-up on that item and refunded your original shipping too. Priya, Customer Care
Olu B.
United KingdomNext-day delivery really was next day
Needed an outfit for a wedding on Saturday and ordered Thursday night. It arrived Friday before noon. Dress was perfect.
Dan_H
IrelandFabric thinner than it looks
The linen shirt looks great in the photos but it is quite see-through. Kept it for summer, but the product page should mention it.
↳ Reply from White Stuff
Thanks Dan, fair point. We've added a fabric weight and transparency note to that shirt's page.
Camille R.
FranceHuge choice, easy returns
I like that I can filter by fabric. Returned one dress from France with the prepaid label, no questions asked.
Lena Vogt
GermanyMy go-to for basics
Third order this year. T-shirts keep their shape after many washes and delivery to Berlin takes three days.
priya.s
United KingdomNice coat, packaging could be greener
Coat is lovely and warm. Lots of plastic in the parcel though, would prefer paper.
↳ Reply from White Stuff
Noted, Priya. We're moving to paper mailers across the UK by spring.
Mikkel
DenmarkFast and simple
Found the trainers in my size when every other shop was sold out. Arrived in two days.
Aisha M.
United KingdomStudent discount worked first time
Verified my student status at checkout in under a minute and saved 10%. Jeans fit well.