United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Marked delivered but never arrived
The courier marked my parcel delivered when it wasn't. they sent a replacement after a courier investigation, which took 10 days. Good outcome, slow process.
↳ Reply from White Stuff
Rob, thank you for your patience. We now replace parcels after 5 days instead of waiting for the courier's investigation to finish.
TO
Tomás
Spain
Review provided after order fulfillment
Great own-label knitwear
The they own-label jumper is better made than brands that cost twice as much.
HL
Hannah L.
CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Good, but duties added at the door
Clothes were great. I paid import fees on delivery that I didn't expect. Check the duties info before ordering to Canada.
GI
Giulia
ItalyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Everything as described
Colours match the photos exactly, which is rare online. Will order again.
KE
Kev
Australia
Review provided after order fulfillment
Long wait to Australia
Took 14 days to Perth. Quality is fine, but at that price I expected faster shipping.
ES
Emma S.
SwedenVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Smooth exchange for a different size
Exchanged boots for a half size up. New pair was sent before they even received my return.
MD
Marcus D.
United States
Review provided after order fulfillment
Discount code rejected
The newsletter promo code was rejected at checkout and support only offered store credit. Not great.
↳ Reply from White Stuff
Hi Marcus, that code had expired the day before, and our email should have said so clearly. We've refunded 15% to your card.
SW
Sophie W.
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Love the app and the site
Saved items, back-in-stock alerts and real-time tracking. Ordering is genuinely easy.
BR
Bram
BelgiumVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Solid shop
Good prices on sale items. The website was slow on the first day of the sale, otherwise no complaints.
IN
Ines
Switzerland
Review provided after order fulfillment
Quick delivery to Zurich
Taxes were included at checkout, so no surprise at the door. Nice touch.
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