Birkenstock is rated 4.8 out of 5 from 88 reviews by buyers who ordered from birkenstock.com.
66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.
Provided by Birkenstock
Birkenstock sells walking and everyday shoes.
United KingdomThe leather has creased across the vamp rather than cracking, which is how you know it is full grain. They sent a replacement before I had posted the faulty one back, on trust. I will be back haha
CanadaStill like new. The box was the right size for the contents, which is rarer than it should be. The walking sandals are light enough for a long day and substantial enough for rough ground. Someone answered the phone on the second ring and knew the answer without putting me on hold.
New ZealandThe insole comes out, so my orthotic goes in without the shoe becoming too tight. The box was the right size for the contents, which is rarer than it should be. Thank you.
FranceThe welt is clean, the heel stack is leather, and the whole thing smells like a shoe should. The gift note was handwritten and the price was left off the enclosed invoice without me asking. The canvas trainers come with a replaceable footbed and the spares cost very little. No plastic anywhere in the parcel, which I had asked about before ordering.
Thanks for trusting a shop you had not used before. We do not take that lightly. Kind regards, Josh
United KingdomI have put the leather loafers through a building site for a year and the toe cap is unmarked. The dispatch note listed everything with the prices so checking the order took thirty seconds. The heel counter is stiff and properly built, so the shoe holds my foot instead of letting it slide. They flagged that one item was delayed and offered to split the shipment at no cost. The waterproof boots have not creased at the toe or lost thier shape despite being worn four days a week. Support replied in under twenty minutes on a Saturday. Highly recommended.
United StatesThe suede desert boots have been resoled once by a local cobbler who commented on how well they were made. The returns window is sixty days, which means you can actually order ahead of a birthday.
Thank you for taking the time to write this, it means a lot to a small team. Aidan
United StatesThe siznig is honest: I am a forty-two in most things and a forty-two here. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. Keep doing what you are doing.
SwedenDelivery was 14 and they included a prepaid return label in case the size was wrong, wich it was not. Tracking updated properly at each scan instead of sitting on in transit for 5. Nothing to complain abt.
IndiaThe leather has creased across the vamp rather than cracking wich is how you know it is full grain. The driver waited while I checked the box for damage which has never happened before. The wool slippers have done two WINTERS of a London commute and the soles have barely worn at the heel. The courier note said they would leave it with the neighbour at number eleven, and they did.
BelgiumThe running trainers have not creased at the toe or lost their shape despite being worn four days a week. Returns label was already in the box, prepaid, and the refund landed in 2. The lining is leather rather than a synthetic that makes your feet sweat.
Glad our answer was useful. Ask us anything, even the awkward questions. Best wishes, Mark
