Skip to content
buyerchecked.

Birkenstock reviews

4.8 · 88 verified reviews Footwear birkenstock.com

Overall rating

Birkenstock is rated 4.8 out of 5 from 88 reviews by buyers who ordered from birkenstock.com.

66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Birkenstock

Provided by Birkenstock

Birkenstock sells walking and everyday shoes.

Website
birkenstock.com
Category
Footwear
Replies
24 public replies

Reviews 88

Filter by rating
Showing 1–10 of 77 Clear filters
Aarti C
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The running trainers arrived within 8 and both…

The running trainers arrived within 8 and both shoes were identical in colour, which is not a given with leather. Support replied in under twenty minutes on a Saturday. The leather ankle boots have not creased at the toe or lost their shape despite being worn four days a week. Exactly as described.

lekufo_gaming
Greece Greece
Review provided after order fulfillment

Γερά καλώδια

Πήρα τρία καλώδια φόρτισης και δουλεύουν όλα. Πλεκτά, δεν μπερδεύονται, και η συσκευασία είχε ελάχιστο πλαστικό.

krzysztof-kozlowski
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The chnky-soled boots do not slip on wet tile,…

The chunky-soled boots do not slip on wet tile, which the listing claimed and i tested nervously on a station floor. Nothing rattled in transit becuase everything was individually wrapped rather than thrown in loose. The heel counter is stiff and properly built, so the shoe holds my foot instead of letting it slide. No handling fee, no insurance upsell, no surprise charge at the door. The walking sandals have been resoled once by a local cobbler who commented on how well they were made. Click and collect was ready in two hours and the counter staff found it immediatly.

NightOtter
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The insole comes out, so my orthotic goes in…

The insole comes out, so my orthotic goes in without the shoe becoming too tight. I returned one of two sizes and the refund appeared without me having to chase it once. The lining is leather rather than a synthetic that makes your feet sweat. Returns label was already in the box, prepaid, and the refund landed in 12.

↳ Reply from Birkenstock

We appreciate you mentioning the packaging. It took us a while to get the plastic out of it. Nina and the team

TaylorB
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I haave put the chunky-soled boots through a…

i have put the chunky-soled boots through a building site for a year and the toe cap is unmarked. Someone answered the phone on the second ring and knew the answer without putting me on hold . The leather loafers come with a replaceable footbed and the spares cost very little.

↳ Reply from Birkenstock

Lovely to read, thank you. See you next time. Thanks again, Tom

NF
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Customer service raaaang me back…

I oredred two sizes, kept one, and the refund for the other was in my account in 9. Customer servcie rang me back when they said they would, at the time they said they would.

cjackson
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The ballet flats come with…

They exchanged a half size over the phone and dispatched the replacement before my return arrived. Tracking updated properly at each scan instead of sitting on in transit for 2. The ballet flats come with a replaceable footbed and the spares cost very little.

Louis Y
France FranceVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They honored a price I…

Laces are long enough to tie properly and they included a soare pair. They flagged that one item was delayed and offered to split the shipment at no cost. The leather ankle boots arrived in a proper box with shoe trees and a dust bag, which at this price I did not expect. Order confirmation, dispatch and delivery notices, and then nothing else; no marketing at all. The stitching at the welt is even all the way round with no skipped stitches. They honoured a price I had seen the day before even though it had gone up.

↳ Reply from Birkenstock

Thank you Louis. Glad the sizing worked out first time. That is the part we work hardest on.

vaforigo_k
United States United States
Review provided after order fulfillment

the court shoes have a proper shank, so the…

The court shoes have a proper shank, so the sole does not flex in the middle where it should not. The parcel fitted through the letterbox, which saved me a trip to a depot. Would buy again tomorrow.

Maisie
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

They sent a replacement before…

The sizing is honest: I am a forty-two in most things and a forty-two here. They sent a replacement before I had posted the faulty one back, on trust.