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Birkenstock reviews

4.8 · 88 verified reviews Footwear birkenstock.com

Overall rating

Birkenstock is rated 4.8 out of 5 from 88 reviews by buyers who ordered from birkenstock.com.

66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Birkenstock

Provided by Birkenstock

Birkenstock sells walking and everyday shoes.

Website
birkenstock.com
Category
Footwear
Replies
24 public replies

Reviews 88

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Showing 1–10 of 88
Aarti C
India IndiaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The running trainers arrived within 8 and both…

The running trainers arrived within 8 and both shoes were identical in colour, which is not a given with leather. Support replied in under twenty minutes on a Saturday. The leather ankle boots have not creased at the toe or lost their shape despite being worn four days a week. Exactly as described.

bidurbelu
Germany Germany
Review provided after order fulfillment

The suede marks in rain despite the spray they…

The suede marks in rain despite the spray they recommend. The refund took 9 to appear, which is longer than the policy says. Good boots, though they run a half size small across the forefoot.

lekufo_gaming
Greece Greece
Review provided after order fulfillment

Γερά καλώδια

Πήρα τρία καλώδια φόρτισης και δουλεύουν όλα. Πλεκτά, δεν μπερδεύονται, και η συσκευασία είχε ελάχιστο πλαστικό.

krzysztof-kozlowski
Poland PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The chnky-soled boots do not slip on wet tile,…

The chunky-soled boots do not slip on wet tile, which the listing claimed and i tested nervously on a station floor. Nothing rattled in transit becuase everything was individually wrapped rather than thrown in loose. The heel counter is stiff and properly built, so the shoe holds my foot instead of letting it slide. No handling fee, no insurance upsell, no surprise charge at the door. The walking sandals have been resoled once by a local cobbler who commented on how well they were made. Click and collect was ready in two hours and the counter staff found it immediatly.

mum.catarina
PTVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

happy, but check the measurements

The leather is lovely and scuffs easily at the toe.The postage cost nearly as much as the item, which I only noticed at the final step. happy with them, but delivery took 10 and I had boght theeem for a trip. delivery was quick and the driver did not knock, just left a card. Better than most.

NightOtter
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The insole comes out, so my orthotic goes in…

The insole comes out, so my orthotic goes in without the shoe becoming too tight. I returned one of two sizes and the refund appeared without me having to chase it once. The lining is leather rather than a synthetic that makes your feet sweat. Returns label was already in the box, prepaid, and the refund landed in 12.

↳ Reply from Birkenstock

We appreciate you mentioning the packaging. It took us a while to get the plastic out of it. Nina and the team

guy.linda
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Good fit, loud colour!!!!

Goood fiit, loud colour.

TaylorB
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I haave put the chunky-soled boots through a…

i have put the chunky-soled boots through a building site for a year and the toe cap is unmarked. Someone answered the phone on the second ring and knew the answer without putting me on hold . The leather loafers come with a replaceable footbed and the spares cost very little.

↳ Reply from Birkenstock

Lovely to read, thank you. See you next time. Thanks again, Tom

NF
Canada CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Customer service raaaang me back…

I oredred two sizes, kept one, and the refund for the other was in my account in 9. Customer servcie rang me back when they said they would, at the time they said they would.

cjackson
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The ballet flats come with…

They exchanged a half size over the phone and dispatched the replacement before my return arrived. Tracking updated properly at each scan instead of sitting on in transit for 2. The ballet flats come with a replaceable footbed and the spares cost very little.