CanadaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
the suede desert boots are welted rather than…
The suede desert boots are welted rather than cemented, so when the sole wears out a cobbler can replace it instead of me binning the whole shoe. They told me honestly that the item woudl not arrive before the weekend rather than letting me hope.
↳ Reply from Birkenstock
Thanks for ordering again. Repeat customers are the whole business for us.
Thanks again, Karl
CO
comet88
BrazilVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
I asked a slightly stupid…
The sole is stitched rather than glued and you can see the stitching from the side. The item arrvied a day earlier than the estimate, which is the right direction for an estimate to be wrong in. Suede has survived three showers with nothing but a brush, because it was properly treated. i asked a slightly stupid QUESTION and got a kind, clear answer rather than a copy-and-paste.
IL
ilaria88
Italy
Review provided after order fulfillment
Genuinely pleased
The insole comes out, so my orthotic goes in without the shoe becoming too tight. They honoured a price I had seen the day before even though it had gone up. Genuinely pleased.
JM
jonas_meyer
GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Thank you
They give the fit in both UK and continental sizes and state which last the shoe is built on. The returns window is sixty days, wihch means you can actally order ahead of a birthday. Thank you....
↳ Reply from Birkenstock
Thank you. If you ever need the care instructions again they are on our site under Care.
Best wishes, Fran
CN
camilla n
Denmark
Review provided after order fulfillment
gode havehandsker
Sidder godt og kan klare tornede buske. Jeg tog to par.
CM
Cooper M
AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Laces are long enough to…
The stitching at the welt is even all the way round w/ no skipped stitches. delivery was free over a sensible threshold rather than one calculated to make you add something you do not want. laces are long enough to tie properly and they included a spare pair
DI
Diyer
United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The work boots arrived in a proper box with…
The work boots arrived in a proper box with shoe trees and a dust bag, which at this price I did not expect. I was kept informed at every stage without being spammed. The ballet flats have been resoled once by a local cobbler who commented on how well they were made. I have ordered eight times now and nothing has ever gone wrong, which is the highest compliment I can pay. I have put the ballet flats through a building site for a year and the toe cap is unmarked. Delivery took 10, exactly as quoted, with a text the evening before.
AI
aditya i
India
Review provided after order fulfillment
Keep doing what you are doing
The sole is stitched rather than glued and you can see the stitching from the side. Ordered at half past eleven at night and it was on the doorstep before lunch the next day. The canvas trainers come with a replaceable footbed and the spares cost very little. Keep doing what you are doing.
↳ Reply from Birkenstock
Thank you. We would rather talk someone out of the wrong product than process a return.
Rosie from the shop team
AW
archie.white
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The chunky-soled boots are welted rather than…
The chunky-soled boots are welted rather than cemented, so when the sole wears out a cobbler can replace it instead of me binning the whole shoe. Click and collect was ready in two hours and the counter staff found it immediately.
GR
grumpynoodle40
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
The work boots have done two winters of a…
The work boots have done two winters of a London commute and the soles have barely worn at the heel. Tracking updated properly at each scan instead of sitting on in transit for 10. The welt is clean, the heel stack is leather, and the whole thing smells like a shoe should.
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