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Birkenstock reviews

4.8 · 88 verified reviews Footwear birkenstock.com

Overall rating

Birkenstock is rated 4.8 out of 5 from 88 reviews by buyers who ordered from birkenstock.com.

66% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Birkenstock

Provided by Birkenstock

Birkenstock sells walking and everyday shoes.

Website
birkenstock.com
Category
Footwear
Replies
24 public replies

Reviews 88

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troberts
United States United States
Review provided after order fulfillment

They emailed a one-hour delivery…

I ordered two sizes, kept one, and the refund for the other was in my account in 14 A missing item from a large order was shipped the same afternoon I reported it. The work boots have a proper shank, so the sole does not flex in the middle where it should not. They emialed a one-hour delivery window the morning of and hit it.

↳ Reply from Birkenstock

Lovely to read, thank you. See you next time. Best wishes, Joe

neiljones0159
United Kingdom United Kingdom
Review provided after order fulfillment

The ballet flats are light enough for a long…

The ballet falts are light enough for a long day and substantial enough for rough ground. I had a query about VAT on a business order and they sorted it wihtin the hour.The deck shoes are welted rather than cemented,, so when the sole wears out a cobbler can replace it instead of me binning the whole shoe.

Sinéad K
Ireland IrelandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The returns window is sixty…

The welt is clean, the heel stack is leather, and the whole thing smells like a shoe should. Someone answered the phone on the second ring and knew the answer without putting me on hold. Laces are long enough to tie properly and they included a spare pair. The returns window is sixty days, which means you can actually order AHEAD of a birthday.

francois0325
South Africa South Africa
Review provided after order fulfillment

Everything arrived in one box…

I have wide feet and the fact that they sell an actual wide fitting rather than a size up has changed my year. Nothing rattled in transit because everything was individually wrapped rather than thrown in loose. They sent a replacement before I had posted the faulty one back, on trust. The wool slippers come with a replaceable footbed and the spares cost very little. Everything arrived in one box rather than four separate deliveries over a week.

toasty_wizard
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

delivery was 9 and they included a prepaid…

Delivery was 9 and they included a prepaid return laaaabel in case the size was wrong, wihch it was not. The wuole thing was straightforward in a way that online shopping usually is not.

Guilherme C
Brazil Brazil
Review provided after order fulfillment

Vestido lindo demais

Pedi M e ficou perfeito, o tecido e fresquinho e quase nao amassa. Usei num casamento e choveu elogio.

mwalker95
Australia AustraliaVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

The stitching at the welt…

The welt is clean, the heel stack is leather, and the whole thing smells like a shoe should. The packagig was recycled card with paper tape, so the whole lot went straight in the recycling. They exchanged a half size over the phone and dispatched the replacement before my return arrived. No handling fee, no insurance upsell, no surprise charge at the door. The stitching at the WELT is even all the way round with no skipped stitches.

toast_gaming
Türkiye TürkiyeVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Şık lamba

Olduğundan pahalı görünüyor. Kablsu da oldukça uzun, güzel bir sürpriz oldu.

waynemartin0934
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Worth every penny

laces are long enough to tie properly and they included a spare pair. i asked a slightly stupid question and got a kind, cleear answer rather than a copy-and-paste. worth every penny

Milan B.
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

Returns label was already in…

Suede has survived three showers w/ nothing but a brush, because it was properly treated. Returns label was already in the box, prepaid, & the refund landed in 3.