United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
RARE to be able to…
our organic revenue is up by a third over nine months and I can trace which pages did it. The campaign strategy document has sensible defaults, so it was useful on day one rather than after a quarter of configuration. They ran a training session for our content team and sent the recording and a written summary afterwards. Rare to be able to say that about a supplier.
GH
gardener.henry
United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
nice and simple
One point of contact, one shared document, one call a month.
↳ Reply from Journey Further
Thank you. If you ever need the care instructions again they are on our site under Care.
Thanks again, Greg
RC
rcook17
United States
Review provided after order fulfillment
Fast
Edits turned around same day!!!
↳ Reply from Journey Further
We appreciate you mentioning the packaging. It took us a while to get the plastic out of it.
Ellie
DB
dbell
United Kingdom
Review provided after order fulfillment
Long may it continue
Escalation went to a named engineer rather than a queue, and the fix shipped the same week. The API gives me the one number my board asks about without me having to build a slide. The analytics integration handles our six markets in one view with language and currency correct in each. The reporting dashboard has an audit log, so I can see who changed a setting and when. Billing is a single invoice with the line items matching the contract, which sounds trivial and is not. Nothing to improve from our side. Long may it continue.
↳ Reply from Journey Further
Really glad the delivery window held. Our drivers deserve the credit there.
Karl @ support
MP
Mariana P.
PT
Review provided after order fulfillment
Delighted
The photographer they brought in for our team page was a delight, and the images are being used on everything.
NK
natalia-krawczyk
PolandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
polecam
Solidny produkt, uczciwa cena, szybka dostawa. nie mam sie do czego przyczeepic.
MC
mellow_cannon
FinlandVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment
Happy to be a reference
They have added features in response to our requests twice, and told us no, with a reason, three times. They refused an upsell twice because our volumes did not justify it. The onboarding process has an audit log, so I can see who changed a setting and when. When their platform had an outage they posted a status update within minutes and a full write-up in 8. Escalation went to a named engineer rather than a queue, and the fix shipped the same week. The onboarding process is the only tool in our stack that nobody on the team complains about. Renewed without hesitation. Happy to be a reference.
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