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Logitech reviews

4.3 · 44 verified reviews Electronics & tech logitech.com

Overall rating

Logitech is rated 4.3 out of 5 from 44 reviews by buyers who ordered from logitech.com.

73% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Logitech

Provided by Logitech

Logitech sells monitors, keyboards and smart-home gear.

Website
logitech.com
Category
Electronics & tech
Replies
14 public replies

Reviews 44

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daniela.ramirez
Mexico Mexico
Review provided after order fulfillment

waste

fell apart on day threee.

↳ Reply from Logitech

I apologise for the eight-week wait. A payment on our side had failed and nobody told you or chased it, which is our job, not yours. It is settled and I have added a weekly check. — Alex, Finance Greg, customer care

Marcy T
United States United StatesVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

stopped working after a month

The smart plug set was sent in a plain bag with no padding and the casing arrived split along one edge. Taking it further.

↳ Reply from Logitech

Dear Marcy, I am very sorry. Your parcel was scanned at the wrong depot and sat there for a fortnight. A replacement went out today by courier and we have refunded the postage. — Priya, Customer Care Fran and the team

masoncarter0913
United States United States
Review provided after order fulfillment

wrong item sent

The app stopped sulporting the device a year after I bought it and now half the features are gone. Nobody has taken responsibility.

↳ Reply from Logitech

I am sorry your ticket was closed while you were waiting. An automation closed anything quiet for five days, which was a bad rule. It is switched off and I am dealing with your case personally. — Owen, Support Lead Anna and the team