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Maisons du Monde reviews

4.2 · 88 verified reviews Furniture maisonsdumonde.com

Overall rating

Maisons du Monde is rated 4.2 out of 5 from 88 reviews by buyers who ordered from maisonsdumonde.com.

56% of reviewers passed full ID verification. Every review is matched to a real order and screened before publishing.

About Maisons du Monde

Provided by Maisons du Monde

Maisons du Monde sells tables, chairs and storage.

Website
maisonsdumonde.com
Category
Furniture
Replies
25 public replies

Reviews 88

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pimsu
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

mixed bag

I ordered a corner desk. Parts were fine but one panel arrived with a hairline crack along the back edge. The shop offered a replacement panel or a refund of part of the price. I chose the replacement which took twelve days. The desk works the process was slow. Customer service was courteous, I will say.

↳ Reply from Maisons du Monde

You are right that the returns window was tight. It is now sixty days. Maya from the shop team

silentdad64
United Arab Emirates United Arab Emirates
Review provided after order fulfillment

works app is poor

the three-seater sofa is a good size, and the instructions had a diagrzm printed the wrong way round. They were apologetic about the delay but never explained what caused it.

oscarpalmer443
United Kingdom United Kingdom
Review provided after order fulfillment

wobbly legs

The side table needed cosntant tightening of the screws. After the third time I used thread lock and now it is okay. Not impressed with the initial build, though it looks fine.

Ryan H.
United Kingdom United Kingdom
Review provided after order fulfillment

The upholstered bed frame arrived on time and…

The upholstered bed frame arrived on time and one box had clearly been opened and retaped. They cancelled one line of the order with a one-line email and no apology. Good value long assembly. Everything was correct although the box had clearly been opened and retaped somewhere. The mattress is comfortable and much heavier than two people can easily turn. The courier left it in the porch in the rain despite my note. Solid rather than special.

↳ Reply from Maisons du Monde

You are right about the instructions. A written version in English now ships in every box. Ollie

jhoffmann
Germany GermanyVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

I am happy with it, but the fabirc has pilled…

i am happy with it, but the fabric haaaas pilled slightly where the cat sits.

↳ Reply from Maisons du Monde

Sorry about the oversized box. We have added two smaller box sizes since you ordered. Ollie from the shop team

craig.hughes
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

look elsewhere

Tiped over when my cat jumped on it. Light, wobbly bookshelf.

carloshughes0576
United States United States
Review provided after order fulfillment

decent, pricey postage

The mattress is comfortable and much heavier than two people can easily turn. I had to chase the dispatch twice before it moved. The wardrobe is comfortable; the seat, however, is firmer than the showroom version I tried. Good service once I got through, but the phone line was engaged for most of an afternoon. I like it, but the drawers have no stops and pull all the way out if you are careless. The checkout added a handling fee that was not shown on the basket page.

Wouter
Netherlands NetherlandsVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

returned

Sofa smelled strongly of chemicals.

HD
United Kingdom United KingdomVerified buyerVerified BuyerChecked KYC passed Real customer · ID verified Order matched to this company
Review provided after order fulfillment

not impressed

VENEER chipped on fiiirst day.

↳ Reply from Maisons du Monde

Thank you for the feedback on the app. The account requirement has been removed in the latest version. Best wishes, Ellie

ben86
United Kingdom United Kingdom
Review provided after order fulfillment

disappointing coffee table

Glass top with a chipped edge as soon as I took it out of the box. A photo emailed on the day, and a reply a week lter saying a replacement would be sent when stock was available. I have waited a month. My living room has been without a coffee table for most of it, and the glass is sitting in the hall awaiting collection.